So Sky sent out a BT OR engineer, line is perfect (which I already knew) and the exchange is currently below 90% so no congestion there.

I have switched back to the BT OR modem and that seems to have made a huge difference. Could it be the SR102 just cant handle the amount of traffic going through it in "bridge" mode?

After 8 hours no latency spikes or packet loss.

In reply to a post by Skilty:

Could it be the SR102 just cant handle the amount of traffic going through it in "bridge" mode?

That is possible.
Which openreach modem? (Huawei or ECI) do you have?

I wonder if the VDSL chipset in the modem works better with the chipset in your cabinet - than the one in the Sky router.

In reply to a post by jchamier:

In reply to a post by Skilty:

Could it be the SR102 just cant handle the amount of traffic going through it in "bridge" mode?

That is possible.
Which openreach modem? (Huawei or ECI) do you have?

I wonder if the VDSL chipset in the modem works better with the chipset in your cabinet - than the one in the Sky router.

The cab is an ECI and the BT OR modem is also an ECI. I would hack it but it is the later model with a different PCB layout

Test with Safari, Chrome and Firefox on OS X usually and the usual suspects in Windows

the sr102 is poor kit, however I would expect it to still have equal performance at peak as well as off peak, however it is possible something on that device was causing those spikes, and if the BT modem has fixed the spikes and your performance then I say keep the BT modem in place.

In reply to a post by Chrysalis:

the sr102 is poor kit, however I would expect it to still have equal performance at peak as well as off peak, however it is possible something on that device was causing those spikes, and if the BT modem has fixed the spikes and your performance then I say keep the BT modem in place.

Putting the BT OR in instead of the SR102 has fixed the spikes (My Broadband Ping) but speed on the 1x is still showing the same result I.e. Dropping down to 20mb at certain points, you can retest 20 minutes later and get a better result.

Speed of.me and speedtest don't show the same problem (both showing 64mb) but they do not detail how they perform the tests.

Line is clean according to the fibre engineer and he was at the house for an hour testing the line. Sky fibre specialist checked the exchange and at peak they are under 90% utilisation for their back haul.

That only leaves the cabinet but the fibre engineer said they would have got warnings but their aren't any so I am at a complete loss as their is no guarantee that jumping to Pulse8 will improve matters if it s not a congestion issue.

Scratching my head on this one!

Believe we are the only major tester that offers single thread testing now

dslreports can do single also but you have to disable threading in advanced settings on their site to do so which I expect hardly anyone does.

In reply to a post by Chrysalis:

dslreports can do single also but you have to disable threading in advanced settings on their site to do so which I expect hardly anyone does.

Yeah I found testmy.net which does single threaded, ran that in Chrome and TBB in Edge. Same result so I am now done, latency spikes have gone but the slow down in the evening is still there on single threaded.

Pulse8 will get a call in the morning for a new line.

Just want to thank everybody for their input over the last week on this!

Order placed with Pulse8 for a new line and fibre