In reply to a post by time2die:

It took the best part of 1 hour to sort it all out and it was getting quite tedious and boring,the guy was really nice but reading me my rights about the contract and user term agreements over and over agin was a real pain.

You didn't want to sign up online?

I wanted to talk to someone Oliver really but didn't expect to be on the phone for over 1 hour and get all the constant user term agreements and the rest of the scripted read outs.

I didn't want to really take a chance with Sky Broadband as I'm not convinced about the service,so i wanted to question a few things.

I have not tried them and i guess you will find good and bad points regarding most ISPs .

My concern was the fact of taking sky broadband but I have spoken to a few neighbours in the area and they seem happy enough with it. Speeds seem good for them and no major downtime etc.

Thats what i have heard from people i know with the service,it was a catch 22 really and Sky been ultra clever by only giving Sky Q to Broadband customers first before another general rollout to every other customer with none Sky Broadband later in the year.

No problems here with Sky fibre.

Glad to here it mate Posts like this make me feel more comfortable.

There was the £99 "smart features" activation chartge plus another £50 for installation as I'm an existing customer. New customers get a free install.

Existing deals on Movies and/or Sports should carry over but any deals on Variety won't.

In reply to a post by time2die:

Glad to here it mate Posts like this make me feel more comfortable.

Sky was fine for me, their sky hub was poor but this is now replaced with the Q hub. You'll be just fine!

So have you ended up with a better deal being an existing customer.
Looking at their website as a new customer for the Sky Q Silver, it says:-

Sky Q Silver TV£54
Total monthly cost £54
Minimum 18 month contract
One-off cost £299
Equipment No cost

So looking at this, a new customer pays £299 and you paid £150.

Can anyone confirm