In reply to a post by mbames:

I think Sky are taking the responsible approach here - enable it, and then let the adults turn it off if they don't want it on. That way Sky are doing their bit to ensure the youngsters have to work a bit hard to find dodgy stuff on the internet.

I'm 100% sure that not every account holder is going to read an email saying "please turn on filters if you want them", but if they find they are turned on, it wouldn't be very difficult for them to figure out how to turn them off and to return to their normal browsing habits

Sky says it is because people are not using them, well maybe they do not know they are there, tell them and then they might use them or maybe people do not want to use them, have sky thought of that?

I think it should just be part of the sign up process. No default, you decide there and then. If you're already a customer then you get invited to pick whether to turn them on.

In reply to a post by zyborg47:

In reply to a post by mbames:

I think Sky are taking the responsible approach here - enable it, and then let the adults turn it off if they don't want it on. That way Sky are doing their bit to ensure the youngsters have to work a bit hard to find dodgy stuff on the internet.

I'm 100% sure that not every account holder is going to read an email saying "please turn on filters if you want them", but if they find they are turned on, it wouldn't be very difficult for them to figure out how to turn them off and to return to their normal browsing habits

Sky says it is because people are not using them, well maybe they do not know they are there, tell them and then they might use them or maybe people do not want to use them, have sky thought of that?

Why stop there? Why is their TV service not blocked out with their adult channels starting from 900? Lots of nipples and snippets of runways to be seen.

The 900 channels are disabled by default, you have to opt in. Then there's the PIN code for the watershed programs.

Not on my Sky+ box. The 9?? channels have always been available.

which is what SKY have done on the SKYQ service

I would imagine it is all able apathy. 85% do not care what the setting is at. 10% want to set 1 way or another, so a communication about the change satisfies them. 5% are vocal that the "company" must not change anything without getting some form of consent in advance.

So in the end it get switched on by default, in the press & in the marketing literature SKY get some brownie points for protecting their user base.

is it a not a minor inconvenience for parents to turn it on then?

By the way I think most new customers are already aware, when I migrated to sky, my welcome email was plastered with info about the filters, also when first logging into the sky customer portal you are forced to choose a setting for the filters.

Edited by Chrysalis (Tue 19-Jul-16 10:30:39)