TalkTalk customer service

Does anyone else have a problem trying to speak to someone at the billing department?

I called and the message said "All our operators are busy, please try later". Then the line goes dead.

Is this customer service? How can I ask them why they are billing me for a services I cannot use?

http://talktalksucks.blogspot.com/

Press the number for the "if you would like to join Talk talk" option, you won't get cut off then!

good one

I have on average taken 10 attempts to speak to someone in the biling department. When you finally get through they aren't able to do anything anyway.

I would advise calling customer services or sales and then demand to speak to a team leader. After nearly two months of phone calls and emails I finally got hold of a team leader who was actually prepared to do something.

LOL, they divert u and u get cut off still, so same result, just that you are allowed to put in a few f words before u get cut off.

what great company!!!!!!