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Standard User deleted
(deleted) Sun 16-Oct-11 17:19:09
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Re: TalkTalk rep required


[re: deleted] [link to this post]
 
In reply to a post by supfly51:
So checked 30 minutes ago and the same stats as earlier, replaced microfilter with talk talks own, replaced fly lead from microfilter to router, new stats are :
So is that on your old router or the TalkTalk router?
Standard User deleted
(deleted) Sun 16-Oct-11 19:27:41
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Re: TalkTalk rep required


[re: deleted] [link to this post]
 
On the talk talk router but also checked my emails after posting the update and id had an email earlier in the day from TT support regarding my issue that id logged about dropouts and slow speeds a few days ago, they asked me to do the usual checks which ive already done, so im now wondering if they've done something for me to get this high a sync as its the highest ive had since joing TT.
Standard User deleted
(deleted) Sun 16-Oct-11 19:42:25
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Re: TalkTalk rep required


[re: deleted] [link to this post]
 
No I don't think they did anything, I think it's down to what you did.


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Standard User yarwell
(sensei) Sun 16-Oct-11 22:56:47
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Re: TalkTalk rep required


[re: deleted] [link to this post]
 
looks like it has dropped to 9 target margin instead of 12, hence the extra speed.

Should get 1M upstream on that line length

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade.
Standard User deleted
(deleted) Mon 17-Oct-11 15:24:18
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Re: TalkTalk rep required


[re: deleted] [link to this post]
 
hi supfly51,

If you join the TalkTalk Members Forum we can look into this for you. if you have any issues with registration please use the Contact Us form on the Tt members site and this can be addressed.

Regards

Mark
TalkTalk Online Community Executive
Standard User XRaySpeX
(knowledge is power) Mon 17-Oct-11 16:55:48
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Re: TalkTalk rep required


[re: deleted] [link to this post]
 
Can't you read? He already did!
In reply to a post by supfly51:
ive sent numerous messages over the last couple of days using the talktalk online 'contact us' forms to get this resolved and it still hasnt been, 'contact us' Now theres a joke!!!!!!


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Standard User deleted
(deleted) Mon 17-Oct-11 21:21:59
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Re: TalkTalk rep required


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
Can't you read? He already did!
In reply to a post by supfly51:
ive sent numerous messages over the last couple of days using the talktalk online 'contact us' forms to get this resolved and it still hasnt been, 'contact us' Now theres a joke!!!!!!
Not a good idea to be rude to ISP reps who are trying to help, is it?
Standard User deleted
(deleted) Tue 18-Oct-11 11:51:09
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Re: TalkTalk rep required


[re: deleted] [link to this post]
 
Hi,

There are 2 differnt "Contact Us" Forms. The Contact us form on the TT webiste are directed to the corespodence teams.


I referred to the Contact Us Form on the TalKTalk Members forum where the Online Community Department have visibility of all emails received. At present all Emails via this Contact Us page have received replies within 24-48 hours.

Regards

Mark
TalkTalk Online Community Executive
TalkTalk Online Community Department
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