Worth The Move?.

Is TalkTalk worth the option, i've always stayed away from them, but my mate has just ordered them and got a good deal, what is the LLU service like, is it truly unlimited like sky is, all info appreciated?.

It depends what you want.

If you want an almost guaranteed problem free service with UK based customer service and intend to use P2P a lot then TT is not for you.

If you don't mind a gamble and don't mind using the members forum if you have problems (phone support can be useless) then i would say go for it.

I have been with TT for nearly four years and will be staying with them for the foreseeable future.

They have just made their essentials package unlimited (used to be a 40GB cap) but it does say they will remove unlimited if you abuse it.(see below)

* Unlimited Broadband TalkTalk slows down non-time critical peer to peer file sharing at peak times, to ensure the best internet experience for all of our customers. Promotional unlimited download allowance is subject to availability and maybe withdrawn at any time. Fair usage policy applies to unlimited download allowance. Please visit talktalk.co.uk/fairusage for more details.

What is wrong with P2P on TT then, do they slow it down, i'm not a big downloader, but do download from time to time.

In reply to a post by tomxlisa:

What is wrong with P2P on TT then, do they slow it down, i'm not a big downloader, but do download from time to time.

Have a read of this - http://www.talktalk.co.uk/legal/fup.html?utype=talktalk

In reply to a post by tomxlisa:

What is wrong with P2P on TT then, do they slow it down

Yes they do. Look here and under the first table it says P2P traffic is slowed down during peak hours.

So you can use it, but just don't use it 24/7 and take the mick basically, is that what there saying, also what speeds do TT offer up to, i hear of some people getting 24mb with them?.

In that bit, it says the download limit is 40Gb, i take it they haven't updated the info yet?.

In reply to a post by tomxlisa:

In that bit, it says the download limit is 40Gb, i take it they haven't updated the info yet?.

Unlimited Essentials is a 12 month offering. I'm sure you could haggle it back after the first year through the forums but bear in mind the usual usage allowance for Essentials is indeed 40 GB.

In reply to a post by tomxlisa:

So you can use it, but just don't use it 24/7 and take the mick basically, is that what there saying, also what speeds do TT offer up to, i hear of some people getting 24mb with them?.

Basically don't continuously use it all day long and you should be okay. TalkTalk uses ADSL2+ technology and so in theory speeds can go up to 24 meg but ASA regulations mean TalkTalk are only allowed to advertise it as up to 14 meg.

Also essentials will be treated a bit more harshly by the P2P throttling at peak times

Oh right, so the unlimited offering is only for 12 months?.

In reply to a post by tomxlisa:

So you can use it, but just don't use it 24/7 and take the mick basically, is that what there saying, also what speeds do TT offer up to, i hear of some people getting 24mb with them?.

I am getting the sped below.

http://www.speedtest.net/result/2143401818.png

Oh right, so the unlimited offering is only for 12 months?.

I don't think so as i have been put on it and have been with them more than 3 years.


.

Edited by deleted (Mon 27-Aug-12 17:24:15)

There seems to be a lot of confusion on this. This is what TT support were initially saying, but they were also saying it was for new customers/contracts only. So, if existing customers wanted unlimited essentials, they were told to renew their contract for another 18 months. I didn't, but as of a week or so ago I noticed my 40Gb limit had automagically been removed and now shows as unlimited, without me having to sign up for another contract.

So, I'm not so sure if TT support know the situation either. I'd be surprised if it is a 12 month only thing. I'd be less surprised if more heavy traffic management is deployed on essentials plans in the future, whereas the plus plan will stay as is.

What is your line like, that is probably why your only getting 13Mb, even though it is quite fast still?.

In reply to a post by tomxlisa:

What is your line like, that is probably why your only getting 13Mb, even though it is quite fast still?.

I don't live far from the exchange and believe me what i get is a lot higher than the majority of TT speed tests i have seen (excluding fibre)

If you are expecting to get a lot higher speed prepared to be hugely disappointed.

I am sure members here will provide some test results for comparison.

Your individual speed is no indication of what anyone else will get. The OP and anyone else may get higher or lower and nothing you may believe can alter that.

Only by you and OP posting your Downstream attenuation can put your actual speeds into context.

I get the full 24mb sync and see speeds like this

http://www.speedtest.net/result/2143862903.png

Which is about as relevant as someone posting a leased line speed.

As said attenuation is the key

The post was to indicate that I get the speed im connected at, ie, talktalk is not slow etc

What are your router stats to get that speed?.

In reply to a post by XRaySpeX:

Your individual speed is no indication of what anyone else will get. The OP and anyone else may get higher or lower and nothing you may believe can alter that.

Only by you and OP posting your Downstream attenuation can put your actual speeds into context.

I wasn't saying the OP will definitely get less than me just that he seemed to be saying he thought my speed was slow as if he expects to get much higher, i have seen many hundreds of tests posted in the TT members forum and the majority are less than mine, I did not mean he will get a low speed just that he should be under no illusion he will get a much higher speed.

As you say if he posts his line stats we will be able to give him an indication of what he may get.

Why, are you Chippy_Tea? Why?

In reply to a post by XRaySpeX:

Why, are you Chippy_Tea? Why?

I wanted a name change, looks like my browser has remembered my old name and password so its logged me in with my old name, it makes no odds really i will carry on using this one.

Edited by Jack_Hackett (Tue 28-Aug-12 13:50:25)

Just to confuse us!

In reply to a post by XRaySpeX:

Just to confuse us!

As non of us know each other in real life (or very few) it really doesn't make any odds does it ?

Edit to add -

Get over it [censored].

Edited by Jack_Hackett (Tue 28-Aug-12 15:26:17)

Doesn't it? Surely you must see it can hinder readers following the gust gist of a discussion.

This is as real life as it can get on a discussion board

Edited by XRaySpeX (Tue 28-Aug-12 15:20:40)