I am seeing -
Loss of service in and around West London
Friday, 5th February 2021, 4:19:22 PM
We're aware that some customers in and around West London are experiencing a loss of service, we'd like to apologise for the inconvenience caused and assure you that our engineers are working to restore service as a priority.
Openreach delays as a result of Storm Christoph
Tuesday, 19th January 2021, 1:21:13 PM
Latest update, 3pm, 5th February:
Several rain alerts and flood warnings have recently been issued as Storm Christoph caused widespread disruption across the UK. Openreach have confirmed the below areas may experience a delay with repairs as a result of the severe weather:
Due to the nature of the way the UK's telecoms infrastructure works we are dependent upon Openreach for their engineering force to fix the problems on the shared infrastructure and cabling in our streets.
There's no need to contact us about this. However, if you need to speak with us about something else, feel free to get in touch.