Hi

I just got my Mac code from them after 1mth or longer , lol and guess what its not a valid Mac code

thanks

i hope mine is a valid mac code i've aleady given the code to my new isp so i should know within a day or so.

II did have one problem and it wouldnt accept it but i changed the code to capitals and it worked

good luck one and all in your talktalk battles * have i spoken too soon*

What I really fail to understand is why TalkTalk have such a problem with MAC codes. Every other ISP seems to be able to produce working MAC codes within a couple of days maximum. TalkTalk however, can take up to 2 months to actually produce one and it often takes 2 or 3 codes to actually get one that works. Does anyone else think this is a deliberate ploy or am I just being very cynical?

@frosty99

your problem would have been solved by a call to the tech support line.

they would have been able to explain that the service had been switched accross to tt and was active on your line.

the reason why your could not connect was that your modem was trying to connect with the username and password given by your previous isp.

as all modems in the uk use standard adsl settings the only change required would be the tt username and password.

seems to me that you are one of those people who don't believe the only solution to a problem is to cancel the service whenever you hit a bump in the road.

yes, they do have a few distribution problems with modems, but what can you expect when double the amount of people that they expected sign up for their service - i would give massive props to someone who can just magic up around 100,000 modems in the space of a few weeks.

Edited by puddles (Sun 30-Jul-06 22:24:14)

I dont think its deliberate, i think is all down to lazy staff, and incompetent staffs. and not priority in tha issue.

So no WOW in people still getting problem with MAC code!
Or you can ask their 'Sister company who generates our MAC'
Source: CS Talktalk
hmmm i wounder what company is that? i dont think its BT as they are mocking them every time they call me! LOL...

yo guys I just thought I might give u this email if u're having problems. I strongly suggest u email him.
Email:[email protected]

He's the customer liason executive