Hi

I'm sure there is something going on between AOL and Talk Talk

99% of AOL Help Pages have disappeared
Only a couple left... Including one rather bizarre new one: http://tinyurl.com/362cdgg
Look What It's About
Noticed this a few weeks ago: http://info.aol.co.uk/talktalk-webmail/
Well!
Looks like Talk Talk forum members are now also starting to wonder... What's going on?
See: http://www.talktalkmembers.com/forums/showthread.php...

Is Talk Talk and AOL going to become one .. AOL Talk ?
Is Talk Talk going to completely take over AOL ?

One Thing's For Sure...
Something Is Definitely Going On

One Thing's For Sure...
Something Is Definitely Going On

You just cant beat a good conspiracy theory.

Hi Jack

Well I'm starting to have an even bigger conspiracy theory

Since AOL/Talk Talk took over our telephone line... We've never had so many funny phone calls

Silent Calls

Calls pretending to be from.. Broadband Technical Support.
When Asked... " Which Broadband Technical Support? " ... They Say... " BT "

Callers saying they are phoning about my computer.

Just had one a minute ago...
" I'm calling from.. ( Couldn't Understand! ) "
" I'm calling about your telephone line "

They always leave numbers such as.... 01234567890
OR
------------ Witheld!

These type of calls have more than Trebled.
From the very day I agreed to a new contract with AOL that included line rental.
1st April 2010 ... April Fools Day!
How Ironic

Edited by deleted (Sat 03-Jul-10 18:09:33)

Hi Brunel

Well!
Syncing as low as I could... Did NOT Stop The Disconnections!

Even though my noise margin is still sitting at 6.3db ... Red - Red - Red!

I'm now quite certain that it's NOT my noise margin dropping that's causing the disconnections.
But...
The disconnections that are causing my noise margin to drop

Didn't reboot my router this morning because of the disconnections.
( Note: We had approx 5 disconnections during the morning from 9am to 12.30pm )
Rebooted the router because the disconnections had taken my noise margin down to 3.5db.
And.... This was causing my Internet connection to go as slow as a snail.
So!
Thought if I Reboot and try to Sync Low....
Maybe it would help keep my noise margin up and help with the disconnections too.
Yep! - It's Helped A Bit!
But I'm still disconnecting - ( Approx 10 since 2pm )
&
Bet my noise margin will soon start dropping if the disconnections continue.

Just gone RED again while typing this

Hi Brunel


Just went into my router to check on my noise margin - & - Had another disconnection

Was actually watching my router stats as the disconnection happened
My noise margin... Down = 6.4db
So there is No Way it's my noise margin causing the disconnections.
It's definitely the disconnections making my noise margin slowly drop down.

So!
If there is anyone on the Talk Talk Forum suffering disconnections.
&
Got a noise margin that seems to struggle to stay at the Target noise margin.
It's Very Likely....
Their low noise margin is as a result of the disconnections.
NOT ... The Other Way Around!

Just got disconnected again while typing this

Talk Talk need to fix this... Fast!

Hi

Disconnections are starting to come more fast and furious again

Sat, 2010-07-03 20:24:57 - LCP down.
Sat, 2010-07-03 20:25:06 - Initialize LCP.
Sat, 2010-07-03 20:26:06 - LCP is allowed to come up.
Sat, 2010-07-03 20:27:06 - Initialize LCP.
Sat, 2010-07-03 20:27:06 - LCP is allowed to come up.
Sat, 2010-07-03 20:28:06 - Initialize LCP.
Sat, 2010-07-03 20:28:06 - LCP is allowed to come up.
Sat, 2010-07-03 20:28:08 - CHAP authentication success
Sat, 2010-07-03 20:43:57 - LCP down.
Sat, 2010-07-03 20:44:05 - Initialize LCP.
Sat, 2010-07-03 20:45:05 - LCP is allowed to come up.
Sat, 2010-07-03 20:45:08 - CHAP authentication success
Sat, 2010-07-03 21:00:16 - LCP down.
Sat, 2010-07-03 21:00:24 - Initialize LCP.
Sat, 2010-07-03 21:00:25 - LCP is allowed to come up.
Sat, 2010-07-03 21:00:27 - CHAP authentication success

Down Noise Margin... 6.1db

Profile.. 6db ( Pretty Sure.. Interleaved )

In reply to a post by Zoejoe:

Hi Brunel

I'm still having a terrible time with the disconnections

I think you should move to another ISP! Arnold & Arnold seem to have a good reputation for fixing problems.

Talk Talk need to fix this... Fast!

I thought you said you are an AOL customer and that's why you are finding it difficult to get help.

[edit] I see you are -

http://forums.thinkbroadband.com/aol/f/3854843-probl...

I saw your explanation (below) but honestly think you are wasting your time here, you are more likely to get help in the AOL forum, everyone here has tried to help but unfortunately nothing has worked and I cannot see anyone here coming up with the magic fix.

Why not move the thread over to the AOL forum?

Why in the Talk Talk section?


Coz...
AOL Owned By... Talk Talk | Talk Talk Owned By... Opal

Edited by Jack_Hackett (Sun 04-Jul-10 10:45:11)

Hi Jack


First of all... There Is NO Official AOL Forum

2nd
Yes I'm With AOL
But as I'm on the same Network as Talk Talk customers.
Obviously my problem won't be fixed until Talk Talk fix it

3rd
AOL people seem to be in decline ( Probably most of them moved to Talk Talk )
&
There seems to be very few people on the same AOL contract as me.
Platinum 2 | Upto 24mbps | AOL Line Rental | Unlimited Free UK Calls |
Basically... AOL Platinum 2 = Talk Talk Pro
I believe it's probably only people that have AOL Line Rental that will have the disconnection problem.

4th
When AOL sent out an engineer to me.... The Engineer Was From - Talk Talk

5th
Phoning AOL Would Be Pointless
First line support probably wouldn't even know what I was talking about.
And even if they did... They'd be very unlikely to admit it!

One Other Thing!
As a Talk Talk customer You have now been given AOL web mail.
An AOL help page explaining your AOL/Talk Talk web mail ( Email )
Basically! - Access to the same email, calender etc. that I use.

What if I said to you...
" You shouldn't use AOL/Talk Talk email because you're not with AOL "

Hi Brunel


Not sure if I'm seeing signs of TT doing some experimenting

Despite my noise margin still being at 6.1db when I went to bed last night...
My internet was still going down every 10 minutes or so
So!
Before I turned on the computers this morning... Rebooted Router - Again!
Rebooted Router at 11am this morning.
Very Odd Result!
Attenuation... Down = 35.0 | Up = 17.3
Sync... Down = 13404 | Up = 1020 ( Highest Ever Sync! )
Noise Margin... Down = 3.5db | Up = 11.6 ( Very Low Noise Margin! )

Note: Had just one disconnection since 11am - & - That was about 5 minutes ago

Thanks!