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Standard User deleted
(deleted) Sat 12-Feb-11 18:19:59
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Re: Talktalk - Should be faster, surely?


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
And from reading some of the negative posts the poster has valid grievances against talktalk,
In what way valid? The poster has a connection problem, probably wiring at his end, which is up to him to sort out.
What valid grievance is there?
Standard User Jack_Hackett
(knowledge is power) Sat 12-Feb-11 18:20:13
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Re: Talktalk - Should be faster, surely?


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
In reply to a post by Jack_Hackett:
In reply to a post by BatBoy:
... nested quotes trimmed ...
I don't believe in ignoring posts which are clearly wrong, you are doing any good for newcomers who want an opinion from those who actually use TT. If you see a post which is obviously intended to be misleading, why not correct it?


Spot on Batboy the problem is if you do you are accused of being a fanboy, lying or worse.
Fanboy or not you do come across as one, as you will not accept talk talks failings, even though some of them have been publicised of national TV. my opinion of them is that they too are similar to tiscali in some ways, such as standards of support, price, even the full llu trap , and in my honest opinion i personally would not recommend any isp who operates in that way, i could go on but wont do


I have been accused of this several times feel free to show me some examples of this.
Standard User Jack_Hackett
(knowledge is power) Sat 12-Feb-11 18:23:32
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Re: Talktalk - Should be faster, surely?


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
In reply to a post by BatBoy:
In reply to a post by tommy45:
Fanboy or not you do come across as one, as you will not accept talk talks failings, even though some of them have been publicised of national TV. my opinion of them is that they too are similar to tiscali in some ways, such as standards of support, price, even the full llu trap , and in my honest opinion i personally would not recommend any isp who operates in that way, i could go on but wont do
But that's not the point. The point is regarding those who make false and misleading accusations against TT in an attempt to dissuade new users from signing up, in order to spite them. This hurts nobody except the new users looking for honest opinion.
There are a few, but on the other hand Jack still defends talktalk on stuff that hasn't been posted just to spite talktalk,,or he just likes to argue &wind people up as it comes across that way ,And from reading some of the negative posts the poster has valid grievances against talktalk,


Again I ask for examples of this.


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Standard User tommy45
(fountain of knowledge) Sat 12-Feb-11 18:38:12
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Re: Talktalk - Should be faster, surely?


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
In reply to a post by tommy45:
And from reading some of the negative posts the poster has valid grievances against talktalk,
In what way valid? The poster has a connection problem, probably wiring at his end, which is up to him to sort out.
What valid grievance is there?
i meant in general not only this post, as we were on the subject of jack defending talktalk regardless of who was to blame

Standard User tommy45
(fountain of knowledge) Sat 12-Feb-11 18:39:41
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Re: Talktalk - Should be faster, surely?


[re: Jack_Hackett] [link to this post]
 
In reply to a post by Jack_Hackett:
In reply to a post by tommy45:
In reply to a post by BatBoy:
... nested quotes trimmed ...
But that's not the point. The point is regarding those who make false and misleading accusations against TT in an attempt to dissuade new users from signing up, in order to spite them. This hurts nobody except the new users looking for honest opinion.
There are a few, but on the other hand Jack still defends talktalk on stuff that hasn't been posted just to spite talktalk,,or he just likes to argue &wind people up as it comes across that way ,And from reading some of the negative posts the poster has valid grievances against talktalk,


Again I ask for examples of this.
read the forums jack they are there,

Standard User deleted
(deleted) Sat 12-Feb-11 18:45:27
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Re: Talktalk - Should be faster, surely?


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
i meant in general not only this post, as we were on the subject of jack defending talktalk regardless of who was to blame
I was talking about the OP in this thread. You have to read it to believe it.
Standard User deleted
(deleted) Sat 12-Feb-11 18:46:19
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Re: Talktalk - Should be faster, surely?


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
read the forums jack they are there,
Then they shouldn't be too hard for you to find.
Standard User tommy45
(fountain of knowledge) Sat 12-Feb-11 18:51:22
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Re: Talktalk - Should be faster, surely?


[re: deleted] [link to this post]
 
In reply to a post by anarchist125:
Hi all,

Just after some opinions and advice.

I live in a town centre, approximately 2km line length from the exchange. My line quality is very good from the figures, however Talktalk are 'claiming' that the fastest speed my line will support is about 8.4mb.

I'm positive that this is rubbish though. I've tried speaking to them twice, been through both first line (useless) and second line (mostly useless) support, and constantly fobbed off with the same disinterest. Yet I'm certain my line should support much faster.

I'm told that as I get 8mb, thats plenty so I should stop moaning... I don't really use my broadband for that much, mostly just for the xbox. It's not a massive issue if they don't sort it but if I'm entitled to faster, I would like faster!

Connection Speed 8404 kbps 924 kbps
Line Attenuation 28 db 7 db
Noise Margin 12 db 12 db
My take on your speed issues, based on the figures above at face value

with an attenuation of 28db you should get around 15-16mbits and as the SNR appears to be set at 12db which is effectively capping the download speed to where it is,(based on a target SNRM of 6db)

But as talktalk use some form of DLM the reason for the high 12db margin could be down to a line fault,faulty kit at your end, or the DLM not working correctly, but to tell you that you should be thankful you are getting 8mbits is clearly wrong on their part they should not be saying stuff like this as they clearly don't appear to have a clue of how adsl works( "they" = the person employed by talktalk who told you this, not all talktalk employees)

Standard User Jack_Hackett
(knowledge is power) Sat 12-Feb-11 18:54:10
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Re: Talktalk - Should be faster, surely?


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
In reply to a post by BatBoy:
In reply to a post by tommy45:
And from reading some of the negative posts the poster has valid grievances against talktalk,
In what way valid? The poster has a connection problem, probably wiring at his end, which is up to him to sort out.
What valid grievance is there?
i meant in general not only this post, as we were on the subject of jack defending talktalk regardless of who was to blame


So as i ask go get some proof to back up your accusation, i have already said i will reply to posts that are made by X TT customers with outdated views and ones that have never been customers but feel it necessary to post here something i have never understood, feel free to post proof I have said something about TT that is not true.
Standard User deleted
(deleted) Sat 12-Feb-11 18:54:44
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Re: Talktalk - Should be faster, surely?


[re: tommy45] [link to this post]
 
His beef seems to be that TT are saying the line can only support 8.4 megs. Now *all* isp's do this, based on BT's comedy database. It's hardly a TT failing, more like a BT failing.
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