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  >> TalkTalk Broadband


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Standard User deleted
(deleted) Thu 05-May-11 08:34:32
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
also worth mentioning that as you with SKY LLU you will need a return to donor before TT can start there process.

It will take you 4-6 weeks to get fully connected with adsl, the process is terribly slow from one LLU to another.
Standard User deleted
(deleted) Thu 05-May-11 09:17:05
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
Hi you have lost me a bit return what and talk talk told me 17 days
Standard User deleted
(deleted) Thu 05-May-11 09:24:56
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
Just phoned talk talk and they told me it only takes up to 6 weeks if talk talk have not got there equipment in the bt exchange


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Standard User deleted
(deleted) Thu 05-May-11 13:03:31
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
Have been with TT for 18 months now and have had no downtime and 10/11MB download speeds constantly.

I had DLink router supplied which kept dropping this was replaced with a Huawei, but have bought a Linksys WAG120N because TT weren't yet supplying N serires routers.

I assume that you have Exchange checked Sam Knows that you will be full LLU with TT? I wouldn;t move if it is not their LLU kit - just mentioned because of the 6 week reference and no kit in exchange?
Standard User deleted
(deleted) Thu 05-May-11 13:08:58
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
thanks for info this is what samknows says Talk Talk Enabled and LLU services:Yes ----and talk talk said they would be sending me a N series router
Standard User deleted
(deleted) Sat 07-May-11 08:07:28
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
I would agree with all the other positive comments about the service, and the negative ones about phone support (with 1 exception when I used phone support and the person I spoke to was clear, understandable and seemed well informed!).

+1 to getting signed on with the members forum. While the members forum can be useful, I do see a lot of people frustrated for months with issues needing resolved so don't expect miracles (Not that I am in any way putting down the OCEs since they are, to an extent, limited in what they can and cannot do..)

I did not, and am still not, regretting my move to TalkTalk, AND have watched my call charges plummet as almost all my calls are now inclusive (wife uses skype to speak to her parents, brother and many of her friends in Germany)....
Standard User deleted
(deleted) Sat 07-May-11 18:14:57
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
Thanks for all the replies. but after reading comments on talk talk forums and other forums i have decided not to switch to them and intact just phoned them but got told they department i need shuts at 6 so will call them back in the morning
Standard User deleted
(deleted) Sun 08-May-11 09:05:43
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
Ah well, that's your loss. I'm sure if you could poll ALL TalkTalk users you would find the ones with problems are very much in the minority, but that's up to you.
Standard User Jack_Hackett
(knowledge is power) Sun 08-May-11 11:47:49
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Re: Moving to talk tlak


[re: deleted] [link to this post]
 
In reply to a post by cornishweb:
Thanks for all the replies. but after reading comments on talk talk forums and other forums i have decided not to switch to them and intact just phoned them but got told they department i need shuts at 6 so will call them back in the morning


Its your decision but to put things into perspective there is approximately 4.2 million customers if you add up all customers posting in the forum its a drop in the ocean, also a lot of the problems (dropped connections) are quickly sorted by a profile change.
As i said its your decision but i would hate to think you didn't sign up because you read a few hundred posts when TT has at least 4.2 million customers.
Standard User deleted
(deleted) Sun 08-May-11 12:14:39
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Re: Moving to talk tlak


[re: Jack_Hackett] [link to this post]
 
ok thanks i have not phoned yet as really not sure what to do will make my mind up today
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