I think your Netgear router is faulty, there appears to be nothing wrong with your line. Yes, try the Netgear again in a few days time from factory default settings and see how it performs then. I have a feeling you'll be burying your Netgear in your local cemetry soon

As to which router to replace the Netgear with, i suggest getting the Billion 7700N. Its £50 delivered and is simply the dogs danglies for that price. Use the Billion as your main router and keep the Echolife as a spare router for testing purposes.
http://www.amazon.co.uk/Billion-BiPAC-7700N-Wireless...

(and don't forget you can return the Billion to Amazon for a full refund if you're not happy with it within 30 days...just keep the original packaging)

Edited by deleted (Fri 01-Jul-11 14:38:02)

frogmella

Is that the router you use? Hopefully the Netgear will work again, as it did for the first few hours I had it up and running.

Steve

No, I'm using the Billion 7800N on my Talktalk line. It's £120 though but if you can afford it then I would highly recommend it....just have a look at the Amazon user reviews!
http://www.amazon.co.uk/Billion-BiPAC-7800N-Broadban...

The newly released Billion 7700N is a budget version of the 7800n but it's still a very good router. It doesn't come with gigabit ports and uses a lower spec chipset (Broadcom 6328) than the 7800N (Broadcom 6358).

Edited by deleted (Fri 01-Jul-11 18:53:44)

The packet loss points to a badly configured router or failing router, what is your MTU setting , if you don't know what im talking about its probably best you find somebody that does , to configure your router for you .

TalkTalk broadband network has an MTU of 1432 bytes .

Is the packet loss coming from a wired or wireless connection? If the latter, it could be interference, and changing the wireless channel should help with that. Something like inSSIDer can show the amount of congestion across wireless channels and how good your signal is.

In reply to a post by woweebert:

TalkTalk broadband network has an MTU of 1432 bytes .

Not necessarily. It used to be 1400 here, but changed to 1500 after network upgrades a while back.

The packet loss was happening on both wired and wireless.

The thing I thought was funny though, was that when I first got the Netgear set up, it worlked fantastically all night, I mean I was browsing the net and playing on the Xbox and everything was great, steady 11meg speed and pings of 35ms. It was only the next morning that when I checked the ping had went up and the speed was up and down. Surely if there were incorrect settings on the router, then it wouldn't of worked from the start???

Steve

If it was just wireless that was affected the next morning, it still could be router settings. Some routers have an auto channel setting, where they try to choose the best channel available - I have seen BT Homehubs with this feature selecting the worst possible channel though, making wireless completely unusable. So, it can easily happen that a wireless channel may be ok one day, but not another - and if your router is set on auto, then this further complicates things. You need to test with wired to completely rule out a wifi problem, if you haven't done so already.

In the morning when the pings and speeds are bad, what are the router stats then? Has the SNR decreased significently, for example, and does the router indicate that it has resynced during the night (e.g. different connection speed, if there are no logs indicating drops)?

Also, you mentioned a BT accelerator in an earlier post - have you tried removing that? These can often make connections worse rather than better.

In reply to a post by Futaura:

If it was just wireless that was affected the next morning, it still could be router settings. Some routers have an auto channel setting, where they try to choose the best channel available - I have seen BT Homehubs with this feature selecting the worst possible channel though, making wireless completely unusable. So, it can easily happen that a wireless channel may be ok one day, but not another - and if your router is set on auto, then this further complicates things. You need to test with wired to completely rule out a wifi problem, if you haven't done so already.

In the morning when the pings and speeds are bad, what are the router stats then? Has the SNR decreased significently, for example, and does the router indicate that it has resynced during the night (e.g. different connection speed, if there are no logs indicating drops)?

Also, you mentioned a BT accelerator in an earlier post - have you tried removing that? These can often make connections worse rather than better.

Thanks for your reply.

There was not any change on router stats. It was the same as when the connection was great. I tried the speed/ping tests both wired and wireless and they were both similar, with speeds going up and down and packet loss with the ping. As soon as I changed back to the Echolife router the ping was stable again with no packet loss and the speed was steady over 10meg, again this was tried both wired and wirelessly.

Only real conclusion I can come to is that there was a problem with the Netgear router, but it seems strange that I had a good 5 hours of the Netgear router working perfectly???

When I set up the Netgear I did not change any settings or anything, just added the username and password on the Netgear router settings, then set up the SSID name and password for wireless. No other settings were touched by me and I just let the Netgear Wizard set the rest up, but as I said before, it worked great and my ping was low, speed stable and upload speed was nearly 0.8meg.

the echolife has been back in now since friday morning, and no problems(other than the 2 Xbox's) Speed and ping are both stable. So I will wait a few more days, make sure my connection is fine(which i'm pretty sure it is) and try the Netgear again. It will just be annoying if I set it up, the speeds and ping is great again, then a day later it goes downhill! If that happens again, then we will know it is a router problem.

Steve

P.S. Here is my line stats with the Echolife:

Line Status Help

Upstream line rate (kbit/s) 856
Downstream line rate (kbit/s) 13496
Line standard ADSL2+
Channel type Interleaved
Upstream SNR (dB) 13.3
Downstream SNR (dB) 10.5
Upstream interleave depth 2
Downstream interleave depth 64
Upstream line attenuation (dB) 16.8
Downstream line attenuation (dB) 30
Upstream output power (dBmV) 11.5
Downstream output power (dBmV) 0
Upstream CRC 16942
Downstream CRC 65504
Upstream FEC 34912
Downstream FEC 0

Edited by deleted (Sat 02-Jul-11 23:38:26)

Still, do try removing the BT accelerator - it may improve your overall speed, ironically. Have you checked the Netgear software version - is it the latest? A quick google says 1.1.11.0 is the latest version (http://support.netgear.com/app/answers/detail/a_id/1...).