worse call ever to BT.

I was put through to the other call centre she couldnt understand my accent and vice versa.they then tried to tell me switching my broadband to them would mean a better deal (the only problem with that BT's broadband was terrible here) we dont even have 21cn atm.they say the line speed will be 4mb but it was 1.5mb when I went with them.

about the error on the bill she said it would be credited back within 12 working days.
at the moment im paying just over 26 pounds for my broadband. with talk talk im going to get Broadband and calls for 19.70 for sixmonths then 27 pounds after.I know its a huge risk and im guessing the broadband wont be as good at the moment but money really is an issue.

not sure how this is going to work now they said im due to switch service with them in 19 days time.cant fault Xilo for service in both CS and speed its 100% down to cutting costs.As for BT my head is still spinning after trying to sort out what clearly was an error.Will be glad to see the back of them.

I've had a Go live date of the 13th of July from talk talk.
It does seem very weird not having a MAC code etc.

it has been the right move though for Cost reasons nearly all the calls im currently getting charged for Via BT (like the hospital numbers in london) will be free under the new package.

but to be honest im under no illusion im going to be getting what I pay for.

As long as you don't dabble in P2P, you'll be impressed by TalkTalk's LLU broadband service. Great pings, can be put on fastpath if necessary and line speeds 24/7. For support, just visit TalkTalk forums. Give them a chance, you might be pleasantly surprised

Ive fallen back in love with World of Warcraft since the latest patch!! they finally sorted out the issues that made me almost quit .

tbh the ping is a big issue for me.

at the moment im on a 15db profile.but its set to fastpath.when I was with Ukonline they got it upto 4.5mb.since ive been with Xilo its 6.5mb and download speed over 720KB.

ping is about 39 on Outland server and 45 on Twilights hammer.

thank you for the forum link,
im just waiting for the service to be changed over.

I had the router in the post yesterday its so much smaller than my current one.

I know Xilo Got me on fast path and that helped my pings no end of late in WOW its been as low as 39.

If TalkTalk send you a Huawei router, don't bother with it as its a pile of junk (will lose connection regularly even on a perfect line) instead use your own router. If on the other hand they send you a Dlink 2640, that's definitely worth using. Do let us know how you get on!

In reply to a post by atj003:

I know Xilo Got me on fast path and that helped my pings no end of late in WOW its been as low as 39.

I have interleaving off and my ping to BBC is -

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:

Reply from 212.58.241.131: bytes=32 time=24ms TTL=246
Reply from 212.58.241.131: bytes=32 time=15ms TTL=246
Reply from 212.58.241.131: bytes=32 time=14ms TTL=246
Reply from 212.58.241.131: bytes=32 time=14ms TTL=246

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 24ms, Average = 16ms

If you want me to ping a server for you post the address.

Its the huwai router...
this hasnt started well to be honest.

found out Talktalk did a cease and reprovide meaning ive been stupmed with a 30 pound charge from Xilo.Phoned talktalk and the first lady I spoke with said I shouldnt even be 'live' with them till next week!!!

I rerung back and got more sense from another lady and she said they would credit me back the 30 quid.

I was also without phone service for nearly 2 hours which was a worry (mobiles dont work down here).ADSL is up and running but can see a post on that forum whem it allows me.

Im off Fastpath back on interleaved.

my profile needs to be fixed at 6.5mb
15db
fastpath

Ive found these settings the most stable with both Ukonline and Xilo.

this is what the router is currently giving me,


Upstream line rate (kbit/s) 812
Downstream line rate (kbit/s) 6295
Line standard ADSL2+
Channel type Interleaved
Upstream SNR (dB) 11.4
Downstream SNR (dB) 11.1
Upstream interleave depth 2
Downstream interleave depth 64
Upstream line attenuation (dB) 29.1
Downstream line attenuation (dB) 53
Upstream output power (dBmV) 12.5
Downstream output power (dBmV) 0
Upstream CRC 0
Downstream CRC 65504
Upstream FEC 609
Downstream FEC 65522

Edited by deleted (Wed 13-Jul-11 19:19:27)

im sorry to be a cheeky so and so.
you dont by any chance know the settings I would need to input into my old router for talktalk like Modualtion etc?

again sorry if im asking too much.

In reply to a post by atj003:

im sorry to be a cheeky so and so.
you dont by any chance know the settings I would need to input into my old router for talktalk like Modualtion etc?

again sorry if im asking too much.

No probs, use these settings:

Protocol: PPoA
VPI: 0
VCI: 38
Encapsulation method: VC/MUX
Username: [email protected]
password: xxxxxxxxx
MTU: 1492