Aw thats brilliant.
thank you.

for some reason its not letting me register on the forum saying my telephone number is inactive.but service and ADSL is on.

I phoned tech suport to try and get the changes sorted and basically they told me not going to happen before the 14 day training period.

I think this might be the problem with talktalk they tell you things that clearly wont happen when you join them hence the negative feedback.

im hoping once I can register on the forum I can get more sense there about getting the tweaks needed.I was using the MurphX network for 10 monts.

Fill out this form mentioning you're having problems registering on the TalkTalk forms and you should have access within 48 hours: (i also had the same problem)
https://help.talktalk.co.uk/app/ask

Having said all this, if you call up TalkTalk broadband support, ask them politely to put you through to 2nd line support....1st line support are dumb monkeys who will think you're talking gibberish if you mention terms like interleaving, fastpath etc Then ask 2nd line support to turn on/off interleaving and lower/increase your downstream SNR. On the day my connection went live, only 3 hours later i called up second line support and they put me on a 6db fastpath profile...none of this 14 day bullsshit waiting period

2nd line broadband support: 0870 087 8046 or 020 8896 5000

Edited by deleted (Wed 13-Jul-11 21:38:51)

that is brilliant thank you so much truly

I think the big guy upstairs is telling me leave the ADSL well alone..
I phoned the number and againg automated service didnt take the phone number.
Line 1 refused point blank to put me through saying they would talk to line 2.
16 mins later he came back on the phone and said 'sorry you wait the 14 days'.

Whats troubled me about all this because the issues I had with both Ukonline and Xilo (both ISP's) made sure they got me the best speed and more important stable service. they passed on the things they had done to make sure that happened.
Talktalk assured me there wouldnt be a problem getting these tweaks sorted when the service went live..

Matt at Xilo did the 15db and tier 3 at Ukonline run the tests and informed me capping my line at 6.5mb was maxing it out and would make sure the Dc's stopped.

but thank you for taking the time to try and help out.

*just checked my talktalk account the phone number is now showing as active so tried to phone the 0870 number for line 2 and it just takes you into the options and back to line 1 so looks like something has changed.

Edited by deleted (Wed 13-Jul-11 23:34:56)

In that case, its best to post on the TalkTalk forums and get them to make the required changes. Believe me, they will do what you tell them to do

Aye I think thats the best idea ive got in touch with them to say i cant register on the forum so hoping to get that sorted.

thank you so much for all the advice.

I did finally get on the talktalk forums.

Really stunned the 15DB option and Fast path are now in place they have put me on the 8mb profile (LLU) I know my line will only takeupto 6,5mb max after that is just builds up so many errors it loses sync etc.

But stunned the 15db option with them has basically cut my speed in half to what it was with Xilo.

when im using the connection alone that wont be an issue but with Xbox and laptop on there also I cant see this working.I know the first 2 weeks I joined Xilo trying to get the connection right was a nightmare.Ironic thing is when they switched me over yesterday I was on 7.1mb Fastpath and it was running 100% fine.!! LOL blooming typical..

Am I right thinking if you are on fast path DLM then isnt an issue?

Did you request to be put on a 15db fastpath profile? Because talktalk's default is 12db interleaved. If you don't have any problems on 15db margin then gradually ask talktalk to reduce your snr until you get the right balance of speed v stability. Alternatively you could use a router such as Billion 7700N or 7800N which would allow you to alter the SNR to your own liking. The DLM is still working by default even on a fastpath profile. You'd have to ask one of the talktalk OCEs to get DLM switched off on your line.

aye apparently the first attempt failed.
15DB saw the service cut in half so they have tried me on 12db (fastpath)
im basically back to my Ukonline speed.5.4 mb.

the ping in wow has settled a lot now you were so right about that forum it takes out all the stress of having to try and explain over the phone.

If the service stays at this level it will be great.

It was really weird because with xilo on the 15db profile i still managed to get 6.5 mb with talk talk on 15db it was cut in half

Which router are you currently using? If you're not already using it, i'd say try a BT Business Hub 2700HGV. These are arguably the best routers to use on long lines such as yours, as they can tolerate very low noise margins. If this was to work well, you could ask TalkTalk to drop your noise margin to 6db and get an even higher sync! These routers can be picked up for £5-£15 on ebay:
http://shop.ebay.co.uk/i.html?_trkparms=65%253A12%25...