You have taken the same rout as me , going from the excellent UKonline to a resold LLU product , mine was through murphX through Vivaciti . to TalkTalk .

Im also a online gamer and could not be more happy with my TalkTalk connection , pings have been stable connection has been solid and im saving my self allot of money a month .

You also got stung the £30 cease charge , i also got stung 45 days service charges as well but im still going to make a saving as i cried like a baby to TalkTalk about this and the fact they say nothing about this charge whilst joining .
Anyway i got a £30 credit on my TalkTalk account for my efforts which was better than i hoped for as it does say im responsible for charges from my previous supplier .

just a note , i did lose some of my sync speed with TalkTalk but stability has always been more important as im a gamer .

Hi im using the Linxsys wag
its blooming Ancient to be honest.

I do have to be fair the talk talk forum are really good in terms of trying to sort things out.Ive made matters 100% worse by thinking the tweaks that worked with Previous ISP's like UKO and Xilo would have the same effect.

im roughly down to 4mb now.was on 6,5 mb with Xilo.

they have finally disabled DLM.which will help me no end when the powercuts kick in and DLM thinks its an unstable ADSL when its the powercuts.

also have a swine of a problem with Filesonic its only a 56mb File but it keeps saying im either downloading or just downloaded and ive not even had the file.

lol.

Yep they said the same to me but turns out the 30 pound refund hasnt happened.
Ive been trying to explain on the talk talk CS forum.when someone tells you on the phone 'we will be in touch with the ISP about a mac code,so you dont get charged'
then you DO get charged you have to tell them about it.

fairplay to Tom @ xilo he warned me this was going to happen Talktalk do Cease and reprovide instead of getting a mac code that cancels out any charges.

So this woman Called Emma on the forum basically said Its my fault I didnt read the T&C's of the contract and thats what cooling off periods are for.But I then told her I rung talktalk to ask a lot of Questions (like I did before joining Xilo) to try and make an informed Choice.

Im very impresssed with the staff who post on the members forum I think its the sales staff letting talktalk down because quite clearly they are saying things they dont have a clue about.

yep same here I was on that network with Xilo very impressed with it.

In reply to a post by atj003:

Hi im using the Linxsys wag
its blooming Ancient to be honest.

In that case i strongly recommend getting the BT 2700HGV router (costs about the same as portion of fish and chips), you might be surprised at what it can do!

In reply to a post by atj003:

also have a swine of a problem with Filesonic its only a 56mb File but it keeps saying im either downloading or just downloaded and ive not even had the file.

TalkTalk, like many other ISPs, is subscribed to Internet watch Foundation so some filesharing sites don't work properly. Easy way to solve this:

Edit the hosts file located at
C:\Windows\System32\Drivers\etc

paste text below to hosts file:

69.5.88.211 www.hotfile.com
69.5.88.211 uk.megavideo.com
69.5.88.211 uk.megaupload.com
69.5.88.211 www.megavideo.com
69.5.88.211 www.megaupload.com
195.122.131.15 www.rapidshare.com
195.122.131.21 rs20.rapidshare.com
82.192.86.132 oron.com www.oron.com
209.222.23.221 fileserve.com www.fileserve.com
78.140.176.186 filesonic.com www.filesonic.com
94.75.229.70 easy-share.com www.easy-share.com

In reply to a post by atj003:

lol.

Yep they said the same to me but turns out the 30 pound refund hasnt happened.
Ive been trying to explain on the talk talk CS forum.when someone tells you on the phone 'we will be in touch with the ISP about a mac code,so you dont get charged'
then you DO get charged you have to tell them about it.

fairplay to Tom @ xilo he warned me this was going to happen Talktalk do Cease and reprovide instead of getting a mac code that cancels out any charges.

So this woman Called Emma on the forum basically said Its my fault I didnt read the T&C's of the contract and thats what cooling off periods are for.But I then told her I rung talktalk to ask a lot of Questions (like I did before joining Xilo) to try and make an informed Choice.

Im very impresssed with the staff who post on the members forum I think its the sales staff letting talktalk down because quite clearly they are saying things they dont have a clue about.

yep same here I was on that network with Xilo very impressed with it.

One thing to bear in mind is that EVERY call you make to Talktalk is recorded so if someone in sales/support makes false promises, then one of the OCEs on the forums can review that call and if necessary, implement what was said to you.

For example in my case when i signed up over the phone in Sept 2010 i was told i could have their Plus package for half price for 6 months...however they started to charge me full price but after posting on the forums, the brilliant OCE Emma went through my sales call and applied a credit to my account for £7.49 pm for 6 months. TalkTalk sales also assured me that i could have a static IP address after going live which i knew to be total bull as Talktalk have stopped assigning static ip addresses. A few weeks later, i queried this on the forums, Steven OCE then assigned me a static IP address
(BTW, a static ip address gives you a FULLY unthrottled connection though i don't use p2p)

LOL!!! Its that Emma I was dealing with today.

Im on the plus package.and thinking of getting a Static IP if possible.theres something really weird going back to Dynamic IP address.

WOW!! I didnt realise they record all calls!! thats brilliant because the lady I spoke to not only promised me if things dont work out I can leave (within the 30 days np) she was going to get line 2 to phone me tomorrow and try and get the service upto 6.5mb).

that would be ideal I know living down here I will never get over that speed.

touchwood tonight had no Dc's or anything and line stats are looking very decent.By this time of night the downstream SNR would be in single figures not moved of 10.

aw brilliant thank you.
and thank you for the router Advice..LOL this poor Linsys I think its begging to just be throw in a bin so it can finally RIP!!!!

hehe.

thank you so much for that soloution it worked 100%.

Im more than likely putting a curse on it but had to share.in the 4 years now we have lived here didnt have a day we didnt lose sync (even with Ukonline)

22hrs and no DC so far with talktalk.!!!

DSL synchronization status Up

DSL up time 22:29:06



Line Status Help



Upstream line rate (kbit/s) 799
Downstream line rate (kbit/s) 5368
Line standard ADSL2+
Channel type Fast
Upstream SNR (dB) 12.2
Downstream SNR (dB) 11.2
Upstream interleave depth 1
Downstream interleave depth 1
Upstream line attenuation (dB) 29.1
Downstream line attenuation (dB) 53
Upstream output power (dBmV) 12.5
Downstream output power (dBmV) 0
Upstream CRC 1416
Downstream CRC 65450
Upstream FEC 1249
Downstream FEC 0

Give it a week and if still no disconnections, then put a request on TalkTalk forums to have to have your profile changed to 8FSNR6 (6db Fastpath profile, capped at 8 meg) to increase your sync speed nearer the 8 meg mark. Did you get a chance to buy that portion of fish and chips...errr i mean the BT 2700HGV router?

Edited by deleted (Sat 16-Jul-11 18:49:31)

lol.no not at the moment.

but i will be looking it.i noticed today the noise on the line also gone.it wasnt like a Fuzz but more like an Echo its back to how it used to be with BT now.

aye if it stays like this will be more than happy.and lesson learned about phone lines any problem im just going to use the support forum you get so much more sense on there.