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Standard User deleted
(deleted) Sat 10-Sep-11 17:27:49
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
My post history is there for anybody to read and i believe shows im no FanBoy but honest and critical of TalkTalk and the only person speaking bull is you .

i am at least posting in the correct area and not trolling another ISP forum , unlike your self . seriously What is a Be* customer doing having 90% of there post history on TalkTalk or TalkTalk assimilated ISP forums ? very obvious . As is your posting style , seriously read your own post history . You should be embarrassed . how long have you not been at Nildran ?

Post history is one of those things that shows you up for what you are , no helping or advice ,just disruption and rudeness . Its time for you to be moved on or as i have said to you before " find another record to play ".
Standard User deleted
(deleted) Sat 10-Sep-11 17:30:29
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
In reply to a post by wh19mb:
Check out the 'fair use policy':

http://www.talktalkbusiness.co.uk/documents/legal/fa...

40 GB from 'outside TTB', I guess that means the Internet as a whole.
No it means if your connected to resold BT you have a 40gig FUP , if your connected to TalkTalk LLU you have a 100gig FUP .
Standard User deleted
(deleted) Sat 10-Sep-11 18:11:19
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
In reply to a post by woweebert:
My post history is there for anybody to read and i believe shows im no FanBoy but honest and critical of TalkTalk and the only person speaking bull is you .

i am at least posting in the correct area and not trolling another ISP forum , unlike your self . seriously What is a Be* customer doing having 90% of there post history on TalkTalk or TalkTalk assimilated ISP forums ? very obvious . As is your posting style , seriously read your own post history . You should be embarrassed . how long have you not been at Nildran ?


Thanks for taking the effort to look at my previous posting but you have ignored quite a few. You are right in your assumption that I left Nildram a while back (during the Tiscali period) however that is not the reason for my interest in this forum. The reason I don't post that often in the Be forum is because I am very happy with the service they provide and have had no reason to complain.

I am not anti Talk Talk because of any personal experience but because of the way my parents were treated as a customer of Pipex after that company had been taken over by TT.

Post history is one of those things that shows you up for what you are , no helping or advice ,just disruption and rudeness . Its time for you to be moved on or as i have said to you before " find another record to play ".


So the only posts on this forum should relate to technical issues? I have given advice in the past for example how to go about putting in an official complaint. You could call it consumer advice.

Frankly I don't understand your attitude regarding me posting on this forum as I normally only post when there is a relevant subject matter. Disappointing Customer Service seems a very relevant subject in respect of my parents as their complaints sent by recorded delivery were ignored by Pipex and as TT were effectively in charge it seemed clear to me that TT management policy is exceptionally poor. It is clear that Ofcom agree with me.

Ok I hold my hands up and will admit I was a little rude to you however you are not a shining knight. Have you not considered that accusing people of being a troll if they disagree with you if a trifle inflammatory?

If you don't like my post you could just ignore them.


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Standard User deleted
(deleted) Sat 10-Sep-11 18:54:46
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
Your reasoning for posting here on the Talktalk forums is no different to all the other trolls that have posted here in the past . You have never been a TalkTalk customer and even worse than that neither have your parents .

Luckily most of them have been moved on by the moderators as they have no interest in debate or helping , just disruption .
At no point during this thread have you engaged the Op and at no point in this thread have you offered up advice or help , this is pretty much how you always contribute when posting here .

Hence why its time for you to move on , as having a unhealthy hate of any ISP means you wont ever offer up anything more than hate and as said there is a forum " ISP unhappiness " for doing that .

As for the billing fiasco , TalkTalk have rightly been punished for that as it was a disgrace but this was to do with the assimilation of Tiscali and Pipex billing problems date back to before TalkTalk took them over .
Pipex was one of the best ISP in the UK and went to being one of the worst and most of this did not happen under TalkTalk control .

So your justification for your constant negative contribution on this forum is weak at best and like i said your post history speaks volumes about the real reason why you post here .
Just like all the other trolls you see the Talktalk forum and its customer as a easy hit for you and a way of keeping your unhealthy hate going .

Simply go away or contribute in a helpful and constructive manner

Edited by deleted (Sat 10-Sep-11 18:56:32)

Standard User deleted
(deleted) Sat 10-Sep-11 19:09:46
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Re: Demand for Payment - Dissapointing Customer Service *DELETED*


[re: XRaySpeX] [link to this post]
 
Post deleted by lenaspell
Standard User adebov
(eat-sleep-adslguide) Sat 10-Sep-11 20:42:52
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
Talk-Talk are not the only telecoms company to pull such stunts.
I've just received a bill (just over £121) for a BT account which has no active services, and never has had any active services (it was for an order which was cancelled before provision).

Good luck getting your bills cancelled (it's difficult getting through to this type of company that you don't owe them money - if the computer says you do, there's no arguing with them).

I'm kind of resigned to my situation ending up in court, when BT will be red faced (when I demand they call me on the number attached to the inactive account)!!!

Ade

vDSL2 FTTC Infinity with BT
DL Sync 40Mbps
UL Sync 10Mbps
Standard User deleted
(deleted) Sat 10-Sep-11 22:56:35
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Re: Demand for Payment - Dissapointing Customer Service


[re: adebov] [link to this post]
 
adebov, have been going though a BT hell thing with a friend. In the end it was only posting on the Martin Lewis MSE forums that got a satisfactory outcome, I strongly advise you to give it a try, the Indian BT phone help is worthless
Standard User deleted
(deleted) Sat 10-Sep-11 22:58:54
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
In reply to a post by woweebert:
..., if your connected to TalkTalk LLU you have a 100gig FUP


Ah yes, I see. Ta
Standard User deleted
(deleted) Sun 11-Sep-11 06:03:06
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
Money saving expert , is one of those sites i can not believe i don't use more often and a quick visit for myself has just proved to me what a wonderful internet resource it is , as i try and sort my spiralling energy costs .

Also i believe BTcare are also good at sorting billing problems , they post on here in the BT forum . I will admit to never having had to contact BTcare and my assumption could be wrong .
Standard User Malwaremike
(member) Sun 11-Sep-11 10:20:05
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Re: Demand for Payment - Dissapointing Customer Service


[re: deleted] [link to this post]
 
Woweebert says:
Pipex was one of the best ISP in the UK and went to being one of the worst and most of this did not happen under TalkTalk control .


Oh yes it did. I was one among thousands of happy Tiscali/Pipex customers and would still be one had not TT arrived and engineered the total mess which culminated in their richly deserved fine. TT supplies millions of customers but dealing with them was, and is, a total nightmare.

My advice to the OP and to anyone dealing with TT is to log every call, keep copies of all correspondence, and carefully follow the complaints procedure leading to Otelo and Ofcom. This is the only way to bring them into line.

Woweebert cannot see any criticism of TT without spotting a troll as well. He's entitled to post but I switch off whenever he appears. It's boring.
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