In reply to a post by woweebert:

Your reasoning for posting here on the Talktalk forums is no different to all the other trolls that have posted here in the past . You have never been a TalkTalk customer and even worse than that neither have your parents .

I agree that my parents have never been a direct customer of TT but the problems they had with Pipex was during the period TT had control of Pipex

Luckily most of them have been moved on by the moderators as they have no interest in debate or helping , just disruption .
At no point during this thread have you engaged the Op and at no point in this thread have you offered up advice or help , this is pretty much how you always contribute when posting here .

Hence why its time for you to move on , as having a unhealthy hate of any ISP means you wont ever offer up anything more than hate and as said there is a forum " ISP unhappiness " for doing that .

As for the billing fiasco , TalkTalk have rightly been punished for that as it was a disgrace but this was to do with the assimilation of Tiscali and Pipex billing problems date back to before TalkTalk took them over.

You are assuming that the problem my parents had was with billing. There was an administration error which led to them being cut off from the Internet for over two months. Not only that they had a cancellation fee taken from their bank account. They had to get a new line installed in order to regain Internet access. It took several months for them to be refunded the money that was clearly owed to them.

Pipex was one of the best ISP in the UK and went to being one of the worst and most of this did not happen under TalkTalk control .

They were happy customers of Pipex up to the moment the reorganisation with TT. The fact that their complaints went unanswered speaks volumes for the TT management stance on complaints! It is clear things carried on getting worse under TT.

So your justification for your constant negative contribution on this forum is weak at best and like i said your post history speaks volumes about the real reason why you post here .
Just like all the other trolls you see the Talktalk forum and its customer as a easy hit for you and a way of keeping your unhealthy hate going .

Simply go away or contribute in a helpful and constructive manner

You are entitled to your opinion but I do not see any reason why I should desist in posting complaints about TT. They are a huge company who clearly do not care about dealing with legitimate complaints in a timely and fair manner. Why would Ofcom be taking action against them if there was no substance to the complaints? TT don't care about the harm they have done to my parents so why should I care about your complaint about me?

In reply to a post by Malwaremike:

Oh yes it did. I was one among thousands of happy Tiscali/Pipex customers and would still be one had not TT arrived and engineered the total mess which culminated in their richly deserved fine. TT supplies millions of customers but dealing with them was, and is, a total nightmare.

Oh no it did not , i have been on these forums long enough to of witnessed the complete demise of Pipex and it started long before TalkTalk got involved in fact it started before Tiscali got involved .
I will not defend what happened with Talktalk when it took over Tiscali it was a mess and there fine proves it was a unacceptable mess but thousand of happy customers means nothing , as pointed out TalkTalk have millions of happy customers , which counts for nothing in the eyes of TalkTalk detractors .

My advice to the OP and to anyone dealing with TT is to log every call, keep copies of all correspondence, and carefully follow the complaints procedure leading to Otelo and Ofcom. This is the only way to bring them into line.

I would advice to use that advise when dealing with any company , not just TalkTalk .

Woweebert cannot see any criticism of TT without spotting a troll as well. He's entitled to post but I switch off whenever he appears. It's boring.

Again read my post history , you wont have to go back that far to find posts by me that criticize TalkTalk and make the above quote as pointless .as pointless can be . Not ignoring the fact you have just replied to me and contradict your self .

Edited by deleted (Sun 11-Sep-11 16:00:47)

I have nothing more to add , i think my previous posts covered every thing .

I believe there is a movie about Woweebert, its called Troll Hunter.

Hi salion,

In regards to the billing we would need to look into the details of the original cancellation request before we can advise you on this.

if you join the TalkTalk Members Forum we can look into this for you and investigate further.

Regards

Mark