But talk talk have tired everything or so they tell me ? its been like this for months.

i have tried new routers cables filters sockets new house and still the same

Just follow the procedure so TT can do all they can to resolve if you are not satisfied then escalate -http://help.talktalk.co.uk/app/answers/detail/a_id/2022

Edited by NilSatisOptimum (Sun 25-Sep-11 13:25:22)

There is a procedure you have to follow before the ombudsman will get involved outlined here.

Once you have followed that have received a deadlock letter from the CEO's office you can make a complaint with the ombudsman

As usual Woweebert is getting defensive and taking the focus away from the OP with a little help from TGV. As long as you can ignore their petty bickering and follow those procedure I pointed out you should get a satisfactory resolution.

The term "business use" is ambiguous, particularly as TT don't define it, but I would say that as long as you aren't directly making money from your internet connection then you will be fine.

In reply to a post by kamelion:

There is a procedure you have to follow before the ombudsman will get involved outlined here.

Once you have followed that have received a deadlock letter from the CEO's office you can make a complaint with the ombudsman

As usual Woweebert is getting defensive and taking the focus away from the OP with a little help from TGV. As long as you can ignore their petty bickering and follow those procedure I pointed out you should get a satisfactory resolution.

The term "business use" is ambiguous, particularly as TT don't define it, but I would say that as long as you aren't directly making money from your internet connection then you will be fine.

Hi going to send a letter to talk talk Monday and wait for a reply. as i said we have BT at work only thing i use the internet at home for is xbox360 for the kids and some surfing but to be honest its a waste of time because its that bad

make sure the letter is sent recorded delivery , and keep a record of any telephone calls and correspondence you have between your self and TalkTalk .

I have been here for many years and have seen many people with connection problems , with the help of other forum users , we have been able to self diagnose there problems and get repairs sanctioned much quicker , sometimes by the ISP , as in you know where the problem is or by the Op them self , as in house wiring or simple changing the WiFi channel .

I cant promise a fix every time but the success rate is IMHO very high and much higher than some ISP customer support teams to include TalkTalk .

What is strange about your case , is you have said you have moved and the problem moved with you , which to me says you moved the problem with you , which says to me the problem is your side of the telephone socket .

Edited by deleted (Sun 25-Sep-11 16:02:18)

I see normal service has resumed , you never had any interest in the OP just stalking me .


Why do you use such emotive language? Oh I forgot you had a sense of humour bypass!

Yawn ! go away ! your sounding delusional , if you actually think your funny .

In reply to a post by woweebert:

Yawn ! go away ! your sounding delusional , if you actually think your funny .

Funny that as I find your posts funny peculiar.

With Talk Talk, just as bad as many might have you believe