In reply to a post by XRaySpeX:

In other words, you have no dispute with my points!

I refer to my earlier post - http://forums.thinkbroadband.com/talktalk/t/4053509-...

XRaySpeX,

"It's not just their customers who get silent calls, but anyone who visits their website and asks for an estimate of speed with them."

I'd rather get a silent call than a sales call where "LLU subject to availability" and "limited LLU capacity at the exchange" are conveniently not mentioned because the sales person was so keen to make a sale and has not checked the exchange status!!! Only when the first bill arrived did one realise than the connection is still IP stream and subject to the £15 surcharge, also this may not even have been mentioned in the "welcome letter" that came with the router.

Your ice is getting thinner, you can disagree with people thats fine, but doing it in the fashion you have just done is not acceptable.

Any phrases like you use are going to increase the likelihood that people will disregard what you say.

In reply to a post by zyborg47:

Talk Talk line management seems to be pretty aggressive and I think Sky is as well, but at least Sky will change it, Talk Talk when asked, don't seem to care.

TalkTalk will switch off DLM if you ask on their forums...shock horror! I had it switched off within 30 mins of asking

In reply to a post by XRaySpeX:

[]One doesn't need to be a TT customer to be able to read reports by respected consumer champions and to be able to fathom out the drawbacks of Full LLU.

Actually going on full LLU with Talktalk has more advantages than drawbacks.

PROS
Significantly lower cost for BOTH broadband and tel calls
One bill for both services
ISP cannot blame BT for broadband/tel service faults (unless line physically is faulty)

CONS
Not so easy to leave

In a nutshell, if you plan on changing ISPs every 2 weeks or have a gypsy lifestyle then full LLU is a definite no-no. However if you want the cheapest quality broadband with cheap UK/intl/mobile calls then going full LLU makes much more sense. In my case, i pay TalkTalk 25 notes a month for 18 meg broadband (fully unthrottled with at least 100gb data per month), unlimited UK landline/0870/0845 calls and 500 mins of landline/mobile calls per month to 100 int'l countries. Try getting all of that from BT for 25 quid a month...you're more likely to get the middle finger from them!

In reply to a post by baby_frogmella:

PROS
Significantly lower cost for BOTH broadband and tel calls
One bill for both services

They are not down to Full LLU, but commercial competitiveness. You get most of these Pros from a Partial LLU ISP offering line rental and calls on a BTw WLR line.

In reply to a post by XRaySpeX:

In reply to a post by baby_frogmella:

PROS
Significantly lower cost for BOTH broadband and tel calls
One bill for both services

They are not down to Full LLU, but commercial competitiveness. You get most of these Pros from a Partial LLU ISP offering line rental and calls on a BTw WLR line.

In that case why do Talktalk/Sky/O2 charge extra for BTw based ADSL1 connections? Why do BT and other ISPs offering BTw tel lines (eg IDNet) not able to match TalkTalk's call package prices? Answer: because BT dictates the prices

Don't TT charge a premium for non LLU lines also?

In reply to a post by kamelion:

Don't TT charge a premium for non LLU lines also?

Yes, i did say that in my previous post

In reply to a post by baby_frogmella:

In that case why do Talktalk/Sky/O2 charge extra for BTw based ADSL1

In reply to a post by baby_frogmella:

In my case, i pay TalkTalk 25 notes a month for 18 meg broadband (fully unthrottled with at least 100gb data per month), unlimited UK landline/0870/0845 calls and 500 mins of landline/mobile calls per month to 100 int'l countries. Try getting all of that from BT for 25 quid a month...you're more likely to get the middle finger from them!

Am I right in thinking you said you like that TT throttle the p2p, so the services you use work better? If so you can't really describe it as fully unthrottled. Am wondering if the plus is unthrottled and you are talking about the non-plus customers not eating into it. Am ready to be put straight here


On a side note iPlayer (and subsequent speedtests) was very glitchy for my dad the other evening at 23:30. Router stats were normal with over 24hr uptime. Was getting >200 ping to local speedtest.net sites and a C* on pingtest.net with 10ms jitter. Speedtests gave low DL and normal UL speeds. Was a one-off so far for that kind of thing. Current (and normal) is 45ms ping with 1ms jitter. And this is Sunday afternoon which should be a quite busy time.

In reply to a post by baby_frogmella:

In reply to a post by zyborg47:

Talk Talk line management seems to be pretty aggressive and I think Sky is as well, but at least Sky will change it, Talk Talk when asked, don't seem to care.

TalkTalk will switch off DLM if you ask on their forums...shock horror! I had it switched off within 30 mins of asking

Phoned up Talk Talk last year on behalf of someone asking them about this and the person on the other end did not have any idea what I as on about and said that the system was automatic and that it could not be changed.

Talk Talk did not used to have a DLM system, because before that this person had a okish connection. thankfully they seen sense and gave TT the big heaveho even if it did cost them

In reply to a post by XRaySpeX:

[]One doesn't need to be a TT customer to be able to read reports by respected consumer champions and to be able to fathom out the drawbacks of Full LLU.

Actually going on full LLU with Talktalk has more advantages than drawbacks.

PROS
Significantly lower cost for BOTH broadband and tel calls
One bill for both services
ISP cannot blame BT for broadband/tel service faults (unless line physically is faulty)

CONS
Not so easy to leave

In a nutshell, if you plan on changing ISPs every 2 weeks or have a gypsy lifestyle then full LLU is a definite no-no. However if you want the cheapest quality broadband with cheap UK/intl/mobile calls then going full LLU makes much more sense. In my case, i pay TalkTalk 25 notes a month for 18 meg broadband (fully unthrottled with at least 100gb data per month), unlimited UK landline/0870/0845 calls and 500 mins of landline/mobile calls per month to 100 int'l countries. Try getting all of that from BT for 25 quid a month...you're more likely to get the middle finger from them!



You get 18 megabits because you are lucky to live somewhere that is close to the exchange. i did see someone on a TT connection that had 18 megabits and they lived around the corner from the exchange, but not in this town.

As for price, I still prefer to pay a bit more and have the choice to leave without any hassle if I so choose to.

I am happy with the service I get, better than the service I had with Bt, which is not difficult and no contract, I can leave when I like if I want to, which I don't


I am not into this putting your eggs in one basket, done it once with Bt, Mobile, home phone and broadband, not keen on doing it again.

As I can afford to pay the extra I will do so, if it comes to the time where I have to go for a cheaper service, it still won't be fully LLU.