To save all the messing around I've gone with Xilo

PiKe,

Excellent move

I'm still contracted with BT but I do get the evening and weekend calls deal plus a good retention discount. Xilo/uno would certainly be my choice if I wanted partial LLU, better speeds etc.

All those boosts and stuff offered by TT can really ramp up the monthly costs - they even did away with inclusive free local anytime calls a while back...

It's my understanding that there's no option for part LLU with TalkTalk has to be full or none.

I'm under contract with BT but I'm just going to pay the early termination fee of £3 per remaining month.

Edited by deleted (Tue 18-Oct-11 01:22:53)

PiKe,

Yes I'm sure you are correct about there being no partial LLU with TT. Getting the line back to BT is a real myther from full LLU. I think it's the physical reconnection at the exchange from TT's kit to BT's kit that somehow seems to be the issue. TT seem very willing to connect anybody up to full LLU if they enter a contract and conversely BT seem very willing to reconnect if a contract is entered into with them, otherwise the liability of a heavy reconnection fee is distinctly possible.

You wont miss that 3 quid when you are up and running with xilo/uno

Actually Vivaciti do partial LLU via TalkTalk:
http://vivaciti.net/forum/showthread.php?t=1613

However consider it a blessing that you will no longer have your phone line with BT...if you ever called their overseas support, you'll know how painful it was.

You are pretty much guaranteed to be a happy customer with Xilo

Edited by deleted (Tue 18-Oct-11 03:44:29)

In reply to a post by zyborg47:

In reply to a post by baby_frogmella:

In reply to a post by PiKe:

Ok cheers, still apprehensive to go with TalkTalk because of the potential headaches.

Don't blame you Back in Sept 2010, I was dilly-dallying between Xilo (resold Talktalk LLU) and signing up direct with TT. I bravely chose TT and in the 2 weeks before going live I was really anxious and convinced 100% i had made the biggest balls-up in my life. Luckliy it didn't turn out that way, but i suspect plenty of people won't take the risk.

Anyway best of luck whatever you decide

Even if I liked Talk Talk as a company, which I don't,, I doubt very much if I would risk going with Talk Talk because of all the problems I hear about and also problems I see other people having.

Also I like to talk directly with Customer service if I have problems, not have to use a forum.

I used to hate TalkTalk even more than you do but i've seen the light, i'm sure you'll also do one day

It doesn't help that I know people who have talktalk and suffer with problems.

Hmm. I know people with TalkTalk who do not suffer any issues. Me for one, my parents and a some of my other relatives. I think it was up to 6 the last time I heard. None have any problems apart from a blown router (quickly solved!!).....

It all depends on what you expect. If you want cheap, then you get cheap.

In reply to a post by SimonCandest:

Hmm. I know people with TalkTalk who do not suffer any issues. Me for one, my parents and a some of my other relatives. I think it was up to 6 the last time I heard. None have any problems apart from a blown router (quickly solved!!).....

It all depends on what you expect. If you want cheap, then you get cheap.

I want cheap and i get cheap, a great problem free service all for £3 per month, my parents also moved to TT 12 months ago and are staying put, not everyone has had or is having a nightmare with TT.

Hi All,


If any customers do experience issues with TalkTalk we can also offer support via the TalkTalk members forum, where we wil strive to take ownership of your issues and implement resolutions as effeciently as possible.



Regards

Mark
TalkTalk Online Community Executive
TalkTalk Online Community Department