This shouldn't stop people though.

When we start offering WLR3 services, we'll be able to convert people back from MPF (full LLU) for under £5, not a full line install/activation. This situation is no different for others, but the response you get from BT Retail is sometimes it is free, others they charge - probably down to who you get at the other end.

Matt

Matt,

Are you still doing partial LLU (SMPF) or are you now doing full LLU (MPF) on your uno broadband/phone deals? Not sure what you mean by "When we start offering WLR3 services..." does that mean, for example, anybody currently using TT full LLU can come to you for a partial LLU deal and you will handle the phone line reconnection for less than a fiver using the WLR3 service?

4M2.

Not via Opal/TTB exchanges. That is still MPF only.

WLR3 could be used with SMPF services only but say if someone wanted to move back from MPF to SMPF, we could do that on a SIM order with minimal downtime.

Matt

Matt,

Sorry I'm getting a little confused here...

If an exchange only has TalkTalk LLU availability then you would only be able to offer full LLU on your uno broadband/phone deals? And if somebody wished to move back to partial LLU from full LLU then you could do that easily - but in this example there is no partial LLU availability at the exchange only full TalkTalk LLU.

Or have I completely misunderstood you?

If the exchange only has TT/TTB as sole LLU operator, we can only offer MPF.

The user could move the line back to the BT network via WLR3 migration but could not keep the LLU service and would have to choose a BT Wholesale product.

Matt

Matt,

Thanks for the clarification

So: "The user could move the line back to the BT network via WLR3 migration [from uno full LLU] but could not keep the LLU service and would have to choose a BT Wholesale product."

And that you would handle for less than a fiver, meaning that a new 12 month contract would not have to entered into with BT for a free reconnection (or, for example, a Post Office phone line deal involving a reconnection for 60 quid) ?

In a nutshell, yes.

Matt

Matt,

I find this whole thing about LLU enabled exchanges totally confusing - thanks again for the clarification.

I will definitely consider again (especially if you can offer a lower monthly usage allowance, e.g. 20-25GB, at a lower price) your full LLU uno deal in the future when my current BT phone contract ends - at present my exchange is only TalkTalk full LLU enabled and I certainly wouldn't wish to have a broadband/phone contract with TalkTalk.

Cheers,

4M2.

It's unlikely we'll have a 25GB MPF offering as the cost difference between 5GB and 50GB is £2.13~ (and the cost difference between the 50GB and 75GB is £2.00~).

Matt

Matt,

Yes, but any saving would be handy because I don't think you offer free evening and weekend calls and caller display (?) which one does get with a BT contract - sometimes I'm on the phone for long periods during the evening and weekends...