Giffgaff are far from poor.

Well my problem is fixed at least

I waited with baited breath for the jeopody teams analysis of the problem, but after doing the usual [censored] (pull everything out etc) they stunned me by announcing there was nothing wrong.

A few hours late everything suddenly worked as normal again after the phoneline went dead for the umpteenth time, and everyone I knew who had TT on my exchange had normal internet again.

I asked TT what miracle occured, but they didnt know either.
So to sum up

Internet goes bad for no reason, and comes back for no reason 3 months later. TT has no idea why this happened and people still defend them when it's clear they have no idea how their own network operates.

Really?

In reply to a post by kremmen64:

Well my problem is fixed at least

I waited with baited breath for the jeopody teams analysis of the problem, but after doing the usual [censored] (pull everything out etc) they stunned me by announcing there was nothing wrong.

A few hours late everything suddenly worked as normal again after the phoneline went dead for the umpteenth time, and everyone I knew who had TT on my exchange had normal internet again.

I asked TT what miracle occured, but they didnt know either.
So to sum up

Internet goes bad for no reason, and comes back for no reason 3 months later. TT has no idea why this happened and people still defend them when it's clear they have no idea how their own network operates.

Really?

Maybe it was an exchange problem - Openreach - rather than a TalkTalk problem?

Hi Kremmen,

Can you confirm which exchange this was and we cna look to check the outages for the area and see if there is more info we can provide

Regards

Mark
TalkTalk Online Community Department

Kesgrave exchange, and it was not just me but also my neighbors and another couple of people i know in the area.

It's fixed up to a point - web pages still load a lot slower than they did a few months ago, but I cant force you guys to fix it properly so I'm stuck with it as I dont want to sign another deal until the FTTC box nearby is switched on.

Needless to say you wont have many customers left around these parts soon.