I quiet agree trolling is not a good idea.

I did not like their service in the end. But I did what one should do. If they do not like the service go somewhere else. So I did without the bad feeling.

In reply to a post by Jack_Hackett:

.

it's like nazi propaganda on there,

I stopped reading there.

so did talk talk phone support as they probably couldnt understand words with more than 3 letters, went back to offerring no help whatsoever I suppose

Please no one feed this troll any more.

In reply to a post by bilbo8:

In reply to a post by Jack_Hackett:

.

it's like nazi propaganda on there,

I stopped reading there.

so did talk talk phone support as they probably couldnt understand words with more than 3 letters, went back to offerring no help whatsoever I suppose

You need to read this before posting again in the forum - http://forums.thinkbroadband.com/talktalk/t/4073386-...

Edited by Jack_Hackett (Mon 12-Dec-11 12:44:19)

A post too far....I made my point and I do not want this to get personal in any way.

Your confrontations and your opinions are on record. I accept that your interventions tend to be about your own personal current connection...but that can get tiresome and repetitive.

Thankfully most of our dear readers are intelligent enough (and not insane) to sort out the wood from the trees in these matters; but in these austere times I hate to see server space wasted with so much repetition.

Just think how much Andrew has used up with his 100,000+ posts.

Hi Bilboa8,

To clarify, the forums werent setup to replace telephony based customer service, but rather to add more options for our customers to obtain support.

In addition the TTMF team extend this support to external forums, such as Think BB and a mulitude of other sites, in order to be proactive in the support we offer which to my knowledge few other ISP have taken the time or resources to do.

In regards your points I understand your not a current TT customer so Im unsure as to what experience of capacity issues you are referring to. Can you provide evidence to support the claims you have made when initating this post and we will be happy to investigate.



Regards

Mark
TalkTalk Online Community Department.

Don't waste your time Mark - bilbo8 has not been a TalkTalk customer for at least 5 years (if at all), because he says here that he has been on O2 LLU for 5 years.

In reply to a post by Futaura:

Don't waste your time Mark - bilbo8 has not been a TalkTalk customer for at least 5 years (if at all), because he says here that he has been on O2 LLU for 5 years.

Oh I say.....Well and truly rumbled...As a talk talk customer myself I have had great service from them so as long as that stays then I stay with them. The forums are excellent though.

In reply to a post by Futaura:

Don't waste your time Mark - bilbo8 has not been a TalkTalk customer for at least 5 years (if at all), because he says here that he has been on O2 LLU for 5 years.

how amusing , his own ISP. Has genuine capacity issues and Telefonica UK has lost customers and O2 still have one of the worst performing resold BT products in the market .

But bilbo is on another ISP forum banging on about capacity issue he could never of experienced anyway , as he not a TalkTalk customer .

A true troll .

In reply to a post by woweebert:

But bilbo is on another ISP forum banging on about capacity issue he could never of experienced anyway, as he not a TalkTalk customer.

Although, to be fair, if bilbo really was with TalkTalk 5 or so years ago, that would probably have been around the time they launched the infamous "Free Broadband Forever" campaign, and certainly there were capacity problems then in so many respects as TalkTalk couldn't keep up with demand as I'm sure many will remember. But things are very different now to back then - I would never have dreamed of switching to TalkTalk during that fiasco.