Internet connection

Problems with my internet connection not being resolved by Talk Talk they are sending me round in circles rather than checking the exchange and using an engineer - have done all the checks they have asked me to to - for 2 weeks this has been going on!!! Am very angry and getting nowhere fast - just want someone to resolve it - no internet connection on router repeatedly - the local exchange has been upgraded recently and it hasn't been right since - how do i progress this further!!!!

Are you using telephone helpline or online forum? If phone line I suggest you try on line forum as they are normally very efficient. They normally reply within a day or two don't keep asking why they haven't replied as this puts you to the back of the queue. They normally sort things quite quickly.

Hi CDGDADPDRD,

If you contact us via either the TalkTalk Members Forum or Tweet us @TalkTalkCare we can look into these issues in more depth.

Cheers


Mark
TalkTalk Online Community Department.