If OP were to tell us his ISP we could work if he really means C&W.

In reply to a post by XRaySpeX:

If OP were to tell us his ISP we could work if he really means C&W.

No it is CPW = Car Phone Warehouse.

It is all a punt. I have used a few ISP's and to be fare I have been lucky.They were all good on my line. I just had one of my routers, which although feature rich, was a bit problematic on the line. A £35 basic one cured that. I am now on SKY, first ADSL and now FTTC.

I would recommend you to go with whatever fits your cost & download capacity profile.

In reply to a post by iand:

It is all a punt. I have used a few ISP's and to be fare I have been lucky.They were all good on my line. I just had one of my routers, which although feature rich, was a bit problematic on the line. A £35 basic one cured that. I am now on SKY, first ADSL and now FTTC.

I would recommend you to go with whatever fits your cost & download capacity profile.

Thanks

I am just having a good look around before I make any changes. I read various reports that imply you can migrate from CPW to TT and others that you can't.

In the light of your replies I have been having a good look around and monitoring the TT forum. All of which leaves me less than impressed.

It would seem that any contact on the forum you will have to wait at least 2 days, longer if you try on a Thursday or later. The first reply is of little use whilst they request more info and wait another 1,2,3 days and so on. This is acceptable for non urgent problems but what happens if you lose your line. No mobile here or close neighbours. From what I have read you can reckon on weeks being without a line.

I have lost my line twice during the last few years and have had it back within a few days due to an ISP that you can actually speak to.

So I think I can put my idea of saving a bit out of my head for present. TT really need to clean up their act and actually show they care about their customers.

Another thing that annoys me on the TT forum is the OCE's avatars - implies it is all a big joke instead of applying themselves to seriously dealing with peoples problems.

I would also like to know the outcome of the poster Devonian's debt of £500 - seems on the TT forum that that was buried. Having been a TT user some years ago I can see that coming to light, not that I left them owing anything - not that I am going there.

In reply to a post by gdavid:

I have lost my line twice during the last few years

As in lost connection which should only take a few hours, or as in lost the phone line which could take ages?

Its good you have done your home work on TalkTalk and are making a balanced decision , if you need good support , do not come to TalkTalk but if you need to save money above all else there are no cheaper options for fixed line broadband .

If you are aggressive and abusive on the members forum , expect your post to get buried .. I have always found being polite works much better when communicating over the internet IMHO .

I have a 3g signal here and is why losing my broadband is not the end of the world and hence why i'm happy saving money whilst sacrificing fault resolution times that i may never have to find out about .( that's the gamble ) but in 6 years of saving money with no faults my gamble paid off .

Edit: apart from Sky free broadband that is not actually free as you have to subscribe to there very expensive satellite service . Stil leaves TalkTalk essential LLU the cheapest .

Edited by deleted (Fri 26-Oct-12 07:20:28)

I have been with AOL UK Silver Service for about 5 years (when AOL was still AOL!) and am just transferring to TT with the YouView deal. Until a year ago I could only get 750 - 1.2 meg as it is a rural exchange but thanks to LLU (and Mr Saffron!) I now get 3.5 - 4meg.

The service is ok. It does drop out once or twice a day but to be honest I am not sure if that is TT or my Vodafone fenmtocell box that is the issue and it generally comes back within a couple of minutes. Come to think of it it hasn't happened when watching iplayer through the wii so it is probably the Vodafone box!

I have not needed to call support for several years and being on aol uk and not tt I don't have access to the forum. My only problem in the last 5 years was to do with phone wiring and very kindly resolved by Mr Saffron who more than trebled my speed for me

Anyways... if you will need little in the way of customer support and money is an issue than TT is ok.

Of course ........ If I want LLU speed Which is almost double non LLU speed then my choice is TT or Sky ... If that changes I may think differently!

In reply to a post by woweebert:

Edit: apart from Sky free broadband that is not actually free as you have to subscribe to there very expensive satellite service . Stil leaves TalkTalk essential LLU the cheapest .

Sky's "free" broadband comes with a 2Gb quota too, so I guess most people will be paying the extra subscription fee for the unlimited service anyway.

One was a lightning strike nearby and blew the socket of the wall as shrapnel. The other was BT half a mile away playing with connections and took my line out - though he denied it when challenged.