Correction:

In reply to a post by Devonian:

I phoned PlusNet to move back AFTER talktalk found this fictitious bill.

... and cut off the phone and internet.

I forgot to mention that bit!

In reply to a post by Devonian:

I always use a false number when gaining insurance quotes etc, to stop nuisance sales calls, that is all.

That's fine! I do the same for online quotes for the same reason. Obviously, when I buy an actual product/policy I give my real details so they can contact me, as do you.

Post deleted by MrSaffron

What the hell?

I'm done with this forum.

Key board warriors [censored] me off.

Stick to the issues not the personal jibes

It just gets more farcical (my bold in the quote)!

In reference to community.plus.net/forum/index.php/topic,108596.msg934610.html#msg9...:

FINALLY!
A letter from the talktalk CEO office.

The complaints manager has tried to contact me... on the very number they disconnected.... so was unable to get through... surprisingly.
Any way she has given me a 0330 number to call her back.

She said she is very concerned about the seriousness of my complaint, and would like to put things right WITH OUT further regulator involvement.

Funny that.

I have just rang the number, and got through.... to voice mail!!

That's all very well, but surely they would have also called the alternative contact number assigned to the account (which you are asked for when signing up)? If one was not given then how does the OP expect contact to be made? Again, without knowing all the details, it is hard to say anything either way.

Yes they have my mobile number, no it has not rang.

After reading your post, does not surprise me at all, been with them for over 4 years, great company to be with until you get a problem!
Once you get a problem just leave as it is easier than dealing with TalkTalk there helplines & customer services are USELESS!
More people leaving them, than any other ISP.....