Oh right, it was not possible to migrate straight to TalkTalk fibre, so you have a short stint on ADSL?

@Oliver

That is correct you have to use TT ADSL before they start the fibre process, not sure why this is as other company's for example SKY can put you directly onto fibre.

This was back in 2010 so things may have changed since, but on the day i went live with TT LLU, i put a forum request to be put on fastpath & have my SNR lowered to 6db (aka '24FSNR6' profile) and 2 hrs later it was all done and dusted. This 10 day training period is largely a myth because my speeds have been the same since day 1. Even the TT OCEs acknowledge this

@baby_frogmella

well things must have changed since 2010 then, maybe a lot more people have learned that the TT forum is better than the useless call center and so the forum are more busy, guess they need to hire more people that can sort issues out

yeah my speeds from day one with TT were pretty much the same as they were 2 weeks later, but i still waited until doing the tests until after the 10 days just to make sure and to be fair to TT.

Presumably then you could request fastpath on TalkTalk to bring the ping times down?

What are your noise margins like?

Edited by Oliver341 (Tue 19-Feb-13 16:03:51)

well i'm now on TT fibre so can't now but i did also ask to be changed to fastpath on there forum at the time.

Thing is when i was on interleaved with BeThere i know my gaming pings never went into the 20's on the UK servers i played on where as interleaved with TT it's in the 30's. So still quite a difference.

In reply to a post by Leki:

Thing is when i was on interleaved with BeThere i know my gaming pings never went into the 20's on the UK servers i played on where as interleaved with TT it's in the 30's. So still quite a difference.

Yeah, most likely TalkTalk use a higher level of interleaving to reduce errors/disconnections and hence reduce calls to support.

Im on a market 1 exchange so know very well what premium is ,it seems to me thous that have a choice have completely lost sight of what premium is .

on moving to a market 1 exchange my broadband costs went from £25 a month to £55 ,yeah that's premium but Oh wait wheres my Bentley .

I pay more than double and receive half the service i once had ,and trust me when i say BT retail support is no better than what TalkTalk offer .

So this little spat on what is budget and what is premium only goes to confirm that those that have a choice completely don't get it . TalkTalk is most definitely a budget provider compared to Be* and to argue its not , is just being ridiculous .

Edited by deleted (Wed 20-Feb-13 11:16:02)

get out of here ! to be fair to TalkTalk , as in look at my Be* line on a 3db FastPath profile compared to a TalkTalk line on a default 12db interleaved profile .

Apples and Oranges ?

In reply to a post by Leki:

@baby_frogmella

well things must have changed since 2010 then, maybe a lot more people have learned that the TT forum is better than the useless call center and so the forum are more busy, guess they need to hire more people that can sort issues out

yeah my speeds from day one with TT were pretty much the same as they were 2 weeks later, but i still waited until doing the tests until after the 10 days just to make sure and to be fair to TT.

Mate, you'll be fine once TT lower your noise margin & switch off interleaving....just be patient because it seems the forums are overloaded these days yet the number of TT OCEs (all uk based) have remained the same. I did once suggest on the TT forums if they'd consider scrapping their phone support and go to forum support only (ala Giff Gaff) but was re-assured by an OCE that their phone support was going to be improved...obviously not

Officially TT don't offer a static ip address on their residential services but if you ask nicely on the forums, then you may be lucky enough to get one free of charge like i did...this removes any P2P throttling..wink wink nudge nudge

Edited by deleted (Wed 20-Feb-13 08:43:32)