In reply to a post by BatBoy:

In reply to a post by trolleybus:

Following the go live date for the LLU service, the new logon credentials were added to the router and we had a broadband service. Next I used webmail to establish if the old gotadsl.co.uk address was still available. It was. I therefore reasoned that emails going out via smtp-auth.gotadsl.co.uk should still be OK. They were.

My concern is how long will it be before the old email credentials are killed off since I would rather configure my email client with settings true for the foreseeable future.

That server is owned by http://www.verygoodemail.com/ so you could ask them

Thick fog descends. Please may I have a "Jack & Jill" response. It would be much appreciated.

The server smtp-auth.gotadsl.co.uk about which I gather you are concerned, is owned by The Very Good Email Company which is run by Adrian Mardlin, the founder of Nildram. I am suggesting you email them about your concerns.

We recently got a letter from TalkTalk Business (TTB) about the migration of our account.

In April 2013, the existing TalkTalk Business accounts will migrate to the new "TalkTalk Plus" service.

Not to be confused with TalkTalk Plus TV - this is not the same service.

On one of the new FAQ pages (*) the broadband service of TalkTalk Plus is described as "fast reliable broadband up to 14meg".

Since we are getting over 20meg at the moment, this sounds like a downgrade!

Here's hoping that TalkTalk has made a typo.

Any thoughts?

Cheers, a

(*) http://sales.talktalk.co.uk/pricing/package/plus

I wouldn't pay too much attention to the "up to 14 meg" bit, its still a ADSL2+ service which means up to 24 meg. I'm on the residential Plus package and get speeds of ~ 18 meg so nothing to worry about

Edited by deleted (Sat 02-Mar-13 20:14:03)

In reply to a post by asbokid:

the broadband service of TalkTalk Plus is described as "fast reliable broadband up to 14meg".

Due to a recent ruling by ASA all "Up to" speeds advertised by ISPs must quote a top speed that at least 10% of customers can get. You will find most ISPs now say "Up to" 14 or 16 Meg. However technically it is still an "Up to" 24 Meg ADSL2+ product.

You are one of the fortunate top 10 %

Thank you for the reassurances, guys (and gals?!) !

Hopefully we get to keep the static IP address in the migration, too

What a lot of worry over nothing!

cheers, a

Yeah you should be able to keep your static ip address, i've still got mine

Why are TTB are transferring you over to their residential offering? AFAIK their business service is superior; higher network priority, static ip address, no p2p throttling and decent phone support (uk based).

EDIT: It appears you may be able to opt out from the migration - which i strongly suggest you do

Similarly the letter gives customers no opt-out option for the migration, although Homer states that one was eventually offered after several further communications via phone and email.

http://www.ispreview.co.uk/index.php/2013/02/uk-isp-...

Edited by deleted (Sun 03-Mar-13 07:46:38)

In reply to a post by baby_frogmella:

EDIT: It appears you may be able to opt out from the migration - which i strongly suggest you do

Similarly the letter gives customers no opt-out option for the migration, although Homer states that one was eventually offered after several further communications via phone and email.

http://www.ispreview.co.uk/index.php/2013/02/uk-isp-...

Thank you very much for finding that, baby_frogmella I'll ring them in the morning.

Ironically, the (inferior) residential service they intend to migrate us to is more expensive than our current business package! Or maybe that's the cunning plan!

cheers, a