Sounds to me like someone is trying to build a case so that they can leave TalkTalk without any exit penalties.

Agreed. They're not having any of it

The deadline is here and only a matter of time before my services are downgraded

StilI not able to pay my bill and still no update on the situation and I still do not know if TT are working on a fix

Could it be a underhanded tactic to try to force me to pay by DD if not it sure feels like it

Absolutly disgusting to say the least

So fed up with OCE's, CEO's and TTRCEOExec contradicting each other my billls fluctuating I just need them to clarify me leving without penalty


Ok VM are more expensive but it would be worth the extra as they never lied, added extra on the bills and never had any issues with them
I need to change to more honest ISP

Or their is PlusNet that can save me over £208 per year and have a much better reputation that TalkTalk, and every 1 I know on PlusNet has never had any issues

If someone used the Talktalk help pages half as much as they did typing on forums they would find the alternative ways to pay and that would not be an issue http://help2.talktalk.co.uk/my-account-bills/ways-pa...

In reply to a post by usesearch1:

If someone used the Talktalk help pages half as much as they did typing on forums they would find the alternative ways to pay and that would not be an issue http://help2.talktalk.co.uk/my-account-bills/ways-pa...

The issue is the MyAccount is broke and needs to be repaired and TalkTalk knows about it and have not fixed it and paying it by an alternative method would be defeating the object as I would most likely run in to the same issue next month.

Please forgive me for trying to get it fixed so the issue does not happen for the next bill

Yes of course there are alternative ways to pay however that would defeat the object to get it fixed in time for the next in-line bill.

And for TalkTalk to realise and recognise there is a problem their end and fix it

Which of course I would keep running into the same issue untill it is fixed

For example if I paid via the phone

we would not know it the problem that is preventing me to pay online will be fixed in time for the next bill which will be generated around the 9th July especialy since the CEO and TTRCEOExec will not address it and get it fixed

Example 2 paid by phone

would not be able to test if the problem is fixed due to the fact that I have to type the amount into a mandarory field before it goes to the next page for inputing the credit card details (At the moment it does not get to the credit card page)

Do you see the bigger picture now

No offence but it would pay some people to read the entirity of the issue and not speed read as I have also been on the telephone with TalkTalk last week

Edited by deleted (Thu 20-Jun-13 05:02:07)

In reply to a post by TPCR:

No offence but it would pay some people to read the entirity of the issue ...............

What, you expect people to carefully read all those over long rantings, and follow your arguments, like they actually cared !!

You seem to have moved goalposts several times, obfuscation code, to unwanted adverts, to your inability to pay your bill via your TalkTalk account. And why would having the same problem next month (paying by credit card) be a problem if you have left TalkTalk as you claim is your objective. Mixed messages.

If leaving TT would save you over £200 as you claim, why don't you just leave, that £200 would surely cover any exit penalties.

But you seem to have dug yourself a nice little hole, which you seem to be hell bent on deepening, some people may ask why.

Edited by deleted (Thu 20-Jun-13 10:29:18)

Why dont I just leave Hmmm now then lets see

Answer

I am in a contract

I seem to move goal posts Eh!!!

Answer

I have brought up the issues as they arose

How have I dug a nice little hole ?????

I did not break TalkTalk they broke it themselves

I brought my findings to them about the obfuscation issue

I brought to their attention the recent unwanted ads as they broke my account and cannot pay my bill online (BY CREDIT CARD)

as I am in contract I would need clarification I can leave without those nasty charges which are more that what I would save so please look at the facts and do your homework

Edited by deleted (Thu 20-Jun-13 11:13:28)

In reply to a post by TPCR:

....................................... please look at the facts and do your homework

Homework -----

So just how many people on the TalkTalk forums are reporting that they also have these issues ??

Just how widespread is this problem ?

I meant in relation to my issues since you were discussing the info in my thread

I dont know

I dont have access to that information

In reply to a post by TPCR:

In reply to a post by usesearch1:

If someone used the Talktalk help pages half as much as they did typing on forums they would find the alternative ways to pay and that would not be an issue http://help2.talktalk.co.uk/my-account-bills/ways-pa...

No offence but it would pay some people to read the entirity of the issue and not speed read as I have also been on the telephone with TalkTalk last week

Oh I have read your thread here and the one linked to on your ISP forum and noticed and I quote

Just get the account sorted so I can pay it or PM me the account number and sort code so I can pay it like I did last year when I first joined.

so I thought as you couldn't or wouldn't search for the info I would provide it, but oh well as you say

How can we help those that are unwilling to help themselves

Hope you get some comfort from your ranting on forums