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Standard User XRaySpeX
(eat-sleep-adslguide) Mon 18-May-15 23:13:27
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Re: Nuisance Call after Nuisance Call after.... from TalkTal


[re: deleted] [link to this post]
 
In reply to a post by David_W:
TPS does not cover calls from organisations with whom you have established a relationship, for example as a customer.
Oh, yes it does, if you have opted-out of their marketing calls. Any such call would then be deemed unsolicited. They, of course, can still call you about the operation of your account & product but not for marketing purposes.

It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have your consent to do so.

Organisations with which you have an ongoing relationship, for example those who regard you as a customer, (or in the case of charities - a donor) may well gather your consent during the early stages of your relationship with them and will therefore be entitled to call you even if your number is registered on TPS, unless you have previously told them specifically that you object to them calling you for marketing purposes.


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Standard User deleted
(deleted) Tue 19-May-15 08:24:55
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Re: Nuisance Call after Nuisance Call after.... from TalkTal


[re: XRaySpeX] [link to this post]
 
As your quote from the TPS web site indicates, the existence of a TPS registration is of no relevance once you have a relationship with an organisation. Organisations with whom you have an existing relationship must respect any marketing opt-out. It is the existence of an opt-out that imposes a "no marketing calls" requirement when you have a relationship with an organisation, not a TPS registration.

Joining the TPS cannot remove marketing permission that an organisation already has. You must contact the organisation directly to opt out of marketing calls.
Standard User deleted
(deleted) Tue 19-May-15 09:27:27
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Re: Nuisance Call after Nuisance Call after.... from TalkTal


[re: deleted] [link to this post]
 
In reply to a post by melb:
I ticked 'No Calls' on the MyAccount Marketing Preferences when I signed up with TalkTalk nearly two months ago. This doesn't stop TatkTalk pestering you with sales calls every other day. And they are from different numbers 01162421547 and 01612448122 so its difficult to block the calls - TalkTalks's intention of course.

I have purchased a BT BT8500 Advanced Call Blocker Powered by "true call" this STOPS 99% of ALL calls.

You should also remove all other phones from your network - and the phone stops ring - peace !

Rich_b21


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Standard User deleted
(deleted) Wed 20-May-15 10:25:15
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Re: Nuisance Call after Nuisance Call after.... from TalkTal


[re: deleted] [link to this post]
 
Ref BT BT8500 phone system - This is a wireless phone with 1 to 3 phone (I believe) they were on offer from BT Shop at £99.00 - 20% for 3 phone including answerphone.


I should have said that you can block ANY unwanted calls, either an area code, withheld, unavailable or any number YOU like.

Rich_b21
Standard User CJT
(experienced) Thu 21-May-15 14:26:28
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Re: Nuisance Call after Nuisance Call after.... from TalkTal


[re: deleted] [link to this post]
 
With 3 it's 37726

http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL...

CJT.


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Standard User deleted
(deleted) Sun 24-May-15 19:06:51
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Re: Nuisance Call after Nuisance Call after.... from TalkTal


[re: CJT] [link to this post]
 
If you go online to your My Account page and go to boosts, there is a Privacy section. You can activate Last caller barring for free.
If you get an unsolicited call, you hang up, puch in the code and the number is barred. Works very well considering others charge for this feature I think.
Standard User CJT
(experienced) Tue 26-May-15 16:08:12
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Re: Nuisance Call after Nuisance Call after.... from TalkTal


[re: deleted] [link to this post]
 
Thanks,

But I am unsure why you replied directly to me.... ?

CJT.


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