In reply to a post by tthom:

I have took this issue up with talktalk for days now and finally a tech support rep said its probably congestion you are suffering as the "server is full" his words.. They are getting Openreach to have a look at it in the exchange alegidly

Out of curiosity what does the 'service centre' say for your exchange when you go here?

http://help2.talktalk.co.uk/planned-improvements-exc...

Nothing but after sending the CEO an email I have made progress according to the guy who is dealing with my case said my exchange is on the list and was supposed to be fixed on 3rd of august but wasnt so waiting on a call back on monday to see the revised date

But the bottom line is I have congestion and that is verified

Looks like you'll be able to leave penalty free due to price rises - http://www.ispreview.co.uk/index.php/2015/08/uk-isp-...

Yea I seen that yesterday thanks tho spud

Just be aware that the grass isn't always greener on the other side... All mainstream ISPs can & do suffer from exchange congestion, it can take weeks/months to add extra backhaul capacity (its not as simple as just flicking a switch).

I'm going back to BT, talktalk has been a bad experience and I don't think you would be happy with going down to 5meg in peak times if not lower and to my server in France 200kbs

And talktalk are saying the exchange isn't congested, if they said it was and was due to be upgraded fine but it's not so I'm off

Got in tonight and went to do a speedtest and seen that my ip has changed and now showing as the tiscali network and my speeds are full even at this time of night..

Have I been rerouted via a less congested network?