Interestingly although Pulse8 used to list the contention ratio on their website for each package, they dont now.

Interesting. I know BTW stopped quoting ratios many years back. I didn't know TT used them.

Frankly, I think it did more harm than good. And I don't think it really reflected how prioritization actually works.

Edited by richi (Wed 14-Oct-15 18:54:31)

Well im on Pulse8's XL Plus which is £1 more than XL Home. Only difference was the contention ratio which was 2:1 compared to 3:1 on the Home package.

Dunno how that actually works in reality but for a quid thought i will pay it. Now thats removed the packages are identical. Maybe the contention thing was confusing customers

Edit: I missed this bit

Unlimited higher priority 2:1 (LLU) ADSL broadband with speeds up to 17Mbps down / 1Mbps up with no throttling.

Edited by bobble_bob (Wed 14-Oct-15 19:12:15)

Yes, but now they say "high", "higher" and "highest" priority.

(Although the pop-up for the Home version of Plus still says 2:1, which I assume is an editing error, just like the Business bundle prices that don't add up )

Ah so they do, good spot didnt notice that.

How this actually works in real world terms is anybodies guess

In reply to a post by bobble_bob:

How this actually works in real world terms is anybodies guess

And it's something I'd want them to explain to me, if I were to spend £1 a month more than the "basic" service. If there's no appreciable difference between the two products, I'd rather keep my £1 a month!

They did explain it on email once to a user on here and he posted the lengthy email. Cant find it though and forgot what it said now

Edited by bobble_bob (Wed 14-Oct-15 19:27:21)

Well, quoting different contention ratios for different service levels that actually share the same backhaul can only give an indication of the provision, given certain assumptions. In other words, it's pretty useless.

I kinda suspect the 3/2/1 numbers were actually a priority number, but someone mangled them into ratios when they wrote the website.

Edited by richi (Wed 14-Oct-15 19:28:57)

Found the post that Adam from Pulse8 sent another user

We�ve been very careful not to mention �contention ratios� on our site as these don�t really exist on our network anymore (Apart from very old IPStream exchanges)



As far as I am aware or rather have been told previously, customers connected to the standard Talk Talk network (not Talk Talk Business) get a standard priority of 7:1 with 7 being the lowest priority and 1 being the highest.



Our Basic XLHome package which is the base offering on the Talk Talk Business network has 3:1 priority on our Talk Talk network which as such gives it a greater priority against the Millions of Talk Talk home users on the Standard Talk Talk network. This is a good thing.



Our XLPlus packages have a priority of 2:1 and the XLPro Package have our highest network priority i.e. 1:1



Of course we can�t really mention anything about Talk Talk on our website (which is a tad difficult when the connections show up as Talk Talk) so I haven�t bothered.



Of course all of the above depends all the other factors like the quality of your line, your distance from the local exchange (or cab if on fibre) and how much bandwidth is available on your local exchange. We do no throttle and always give as much as is available BUT if an exchange does get maxed out and you find that things do slow down then you�ll be better off with a XLPro or XLPlus connection.



On the bundle side, a XLPlus with business line would get fixed quicker than a XLPlus on a home line (care level 2 on the line instead of care level 1)



In fact we�ve only ever had 2 customers who�ve had slowdowns, these were on the Chagford exchange (OpenReach IPstream only). Upgrading them from our 8Mb to 8Mb+ fixed the issue of in the day slowdowns up until last month when a faulty card affect 96 people in the village. Took use several weeks of shouting to fix that one but all 96 customers are now happy, even though only 2 of them were our customers wink





Having said all that� It has been a while since I queried our prioritisation against standard traffic on the TTB network so I�ll get some more technical BEEF for you as I might be out of date.



Feel free to edit / post my vague wanderings as you will.





Kind Regards

Also suggests Business does get priority?

Edited by bobble_bob (Wed 14-Oct-15 19:35:34)

In reply to a post by bobble_bob:

Also suggests Business does get priority?

But according to richi, only in the rare circumstance of exchange congestion.