No probs

As a current customer also I can only agree with you

That is not something you read every day.

I used to be a member here a while ago and if you put TalkTalk and good service in the same sentence in a post you would have several replies withing minutes suggesting you had lost the plot, have TT got better or have people got sick of moaning about them in places like this?

I'm on Talk Talk Business so that's the only experience I can draw from.

In reply to a post by Chippy_Tea_:

That is not something you read every day.

I used to be a member here a while ago and if you put TalkTalk and good service in the same sentence in a post you would have several replies withing minutes suggesting you had lost the plot, have TT got better or have people got sick of moaning about them in places like this?

I am a long term poster here. Nothing bad to say about the actual connection I have with TT, it works flawless 24/7. I am a standard residential customer and I must say the customer service is the worst I have encountered to date but not much worse than BTs CS. Overall very happy with my talktalk service, certainly there is no traffic management, full speeds 24/7 and a very very reasonable price. As long as you understand CS is poor and are prepared to deal with it you'll be ok.

In reply to a post by ukhardy07:

In reply to a post by Chippy_Tea_:

That is not something you read every day.

I used to be a member here a while ago and if you put TalkTalk and good service in the same sentence in a post you would have several replies withing minutes suggesting you had lost the plot, have TT got better or have people got sick of moaning about them in places like this?

I am a long term poster here. Nothing bad to say about the actual connection I have with TT, it works flawless 24/7. I am a standard residential customer and I must say the customer service is the worst I have encountered to date but not much worse than BTs CS. Overall very happy with my talktalk service, certainly there is no traffic management, full speeds 24/7 and a very very reasonable price. As long as you understand CS is poor and are prepared to deal with it you'll be ok.

£27 a month is a good deal. If I see it right you get set to the max and then you can boost to that max for £5 a month and then remove it when you wish. Handy, and I guess one of the more direct benefits of owning and controlling your own network.

When you add all the extras it's not far off the business offering after the initial 12 months. I can only say what their CS is like but for me it's worth paying the extra. Ex vat prices obviously.

I actually pay 17.70 in total

Hows TT business CS? Any good experiences to share?

When we had to speak to CS they were very helpful, this was about payments not connection problems, i have read horror stories about customers experience with Customer support but i do wonder for every unhappy customer venting in forums like this how many happy ones are there that never post.

Yes, when someone posts of their issues, it would be inappropriate for me to quickly post and say my service is perfect. So these kinds of forums do attract the negative comments.

That said we cannot ignore that talktalk are one of the most complained about ISPs.

In reply to a post by ukhardy07:

That said we cannot ignore that talktalk are one of the most complained about ISPs.

TT have definitely got a bad reputation when it comes to CS and as the old saying goes "there's no smoke without fire" but as you say it is not the only ISP with unhappy customers, i am just glad i have never had to find out for myself how bad/good they are.

In reply to a post by ukhardy07:

I actually pay 17.70 in total

Hows TT business CS? Any good experiences to share?

I've called them twice and both times I've got through to Warrington and sorted within minutes. o far so good!