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Standard User rego
(fountain of knowledge) Mon 07-Aug-23 17:20:04
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Customer service


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Sadly at 11am Saturday my broadband went down, fortunately my land line was still working because as I have a very intermittent mobile signal here (I'm lucky to get 1 bar) I phoned through to support and went through the standard tests with them, they were able to identify were the fault was and arranged for an engineer to call today and fix the problem this afternoon. He arrived punctually at the designated time, found the problem was the router and replaced it. Everyone I spoke to at Talk talk has been most helpful. So often on here I read tails of woe about other's experience, I thought it would be a nice to be able to give some positive feedback.,
Standard User Jack_Hackett
(knowledge is power) Tue 08-Aug-23 17:30:53
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Re: Customer service


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In reply to a post by rego:
I thought it would be a nice to be able to give some positive feedback.,


Thanks for posting and great to hear you got it sorted fast, i posted something similar here -

https://forums.thinkbroadband.com/favlinker.php?Entr...
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