TalkTalk and PSTN Switch Off

My company has a number of TT lines on different exchanges and we have not so far heard anything from TT regarding PSTN switch-off. Does anyone know what their plan is? On TT's availability checker they are not offering new broadband to the addresses concerned except where full fibre is available; ie not offering to ADSL or FTTC locations.

No replies on this query, so I guess nobody else has heard anything either?

I'm guessing you mean TalkTalk Business, this is a separate company from TalkTalk residential and they have their own 'policy' regarding phone lines.
The last time I spoke with TTB, which must have been well over a year ago, they where still developing plans. AFAIK they do have a 'digital voice', but my experience of the management of 'phone lines' would indicate they are in a complete mess, my line was on their system as being 'digital voice' (or whatever they call it) but in reality was analogue, this caused problems when I migrated away from them last year.

TalkTalk Business have their own kit in the exchanges and provide voice service over that. Their big selling point to partners is they can gradually increase the revenue on analogue lines as nobody else wants to offer them.

https://www.comms-dealer.com/sponsored-content/avoid...

My recommendation would be that you come up with a migration strategy rather than relying on paying TTB increasing amounts to retain analogue phone lines.

Edited by jpm (Wed 03-Jun-26 19:07:04)

And there will have to be an MPF switch off at some point, for the exchange closure programme at least, so they're just kicking the can down the road.

In reply to a post by jpm:

TalkTalk Business have their own kit in the exchanges and provide voice service over that. Their big selling point to partners is they can gradually increase the revenue on analogue lines as nobody else wants to offer them.

https://www.comms-dealer.com/sponsored-content/avoid...

My recommendation would be that you come up with a migration strategy rather than relying on paying TTB increasing amounts to retain analogue phone lines.

I imagine it will be necessary to pay *someone* increasing amounts to retain analogue phone lines, followed by extortionate amounts at some point.

I can also confirm that I am seeing the same results.

I am with Community Fibre. No other Altnet or Openreach FTTP available. Until recently TalkTalk started showing up on their website only Full Fibre options as they are a wholesale partner with Community Fibre.

It appear that the FTTC packages have disappeared as a result of this deal. Now when I enter my postcode and any address a pop-up box will appear saying..

All of TalkTalk's broadband only plans are data-only Full Fibre. This means they don't include a phone line, and some services that rely on a landline won't work. The below services are not compatible with data-only Full Fibre:

Telecare or care alarms
Medical equipment that uses a landline
Burglar alarms connected to a phone line
Home phone services

The same with Vodafone you cannot choose FTTC or ADSL packages but you can choose landline phone option with Vodafone Full Fibre.

I personally wouldn't choose TalkTalk due to their bad customer service and intermittent outages. Not sure if this issue is resolved with FTTP, but with FTTC TalkTalk was having network downtime even when router was showing as connected.

Also, I read somewhere that TalkTalk does not offer Static-IP address, only CGNAT regardless of which package you select. So, port-forwarding is not an option. But nevertheless, it's good to have the option of switching to TalkTalk but I'd only choose it if there was a really good deal.