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Standard User raybb01
(newbie) Thu 25-Jan-07 14:40:25
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Slow Download Speed


[link to this post]
 
Please can anyone help.
I currently have up to 8meg broadband with Orange, and they tell me the max. my line can take is 2.5meg
I currently getting downloads speeds of between 0.2 - 0.9meg (upload 0.4) no matter what time of the day it is. I am using a livebox with a wired connection, although i have tried wireless and a speedtouch USB modem and nothing improves the speed.
They dont seem to be able to tell me the problem and just keep doing line tests.
An engineer from BT came to my house and tested the line and internal wiring and it was 4.4meg
I am 1.62km from the exchange.
Can anyone help or is this normal?
Standard User keirSpitfire
(newbie) Fri 26-Jan-07 18:10:06
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Re: Slow Download Speed


[re: raybb01] [link to this post]
 
Put your phone number in here
And tell us what it says for BT ADSL.

e.g
BT ADSL broadband availability
You are connected to the Eston Grange telephone exchange.

ADSL is available in your area
Your exchange is also enabled for ADSL Max services

According to BT Wholesale, your line should be able to support a 4.5Mbps or greater ADSL connection via ADSL Max.

Standard ADSL RAG results:
You can receive 2Mbps ADSL
You can receive 1Mbps ADSL
You can receive 512Kbps ADSL
You can receive 256Kbps ADSL



BT Broadband | 2Meg @ 1.8meg
Standard User raybb01
(newbie) Sun 28-Jan-07 12:02:49
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Re: Slow Download Speed


[re: keirSpitfire] [link to this post]
 
You are connected to the St Peters telephone exchange.

ADSL is available in your area
Your exchange is also enabled for ADSL Max services

According to BT Wholesale, your line should be able to support a 2Mbps or greater ADSL connection.

Standard ADSL RAG results:
You can receive 2Mbps ADSL
You can receive 1Mbps ADSL
You can receive 512Kbps ADSL
You can receive 256Kbps ADSL

You are approximately 1.62km from the exchange (straight line distance).

Congratulations, you are in a broadband enabled area.
However, you already have ADSL on your line. To move to another broadband provider you need to obtain a MAC (Migration Access Code) from your existing provider.

The following services are available in your location:

BT Wholesale ADSL
BT Wholesale ADSL Max
Bulldog LLU
21CN PSTN migration due Jul-Sep 2011
21CN IP migration due Jul-Sep 2011


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