Hi

The higher margin has been set by the ISP's equipment (or BT Wholesales). You need to take it up with the ISP.

A few reasons it is so high:

1) The ISP is migrating lots of customers to ADSL2+ and wants to avoid support calls from lines that stop working so have gone for stability over speed.

2) Configuration fault

3) Lots of disconnections in a short space of time has meant the automatic system has upped the margin. This could be due to a line fault or noise or poor internal wiring.

Probably other reasons as well and not in order of likelyhood.

First stop is the ISP.

Regards

Phil

Thanks

I shall speak to the ISP in the morning.

Paul

Thanks for all the help.

I spoke to the ISP. They changed the profile and I am now sync-ing at 17.200 Kbps.

Excellent!

Paul

In reply to a post by pieronip:

Thanks for all the help.

I spoke to the ISP. They changed the profile and I am now sync-ing at 17.200 Kbps.

Good news looks like I was spot on

You should see 17Mbps, but your SNR margin is soaking up a lot of that. If your SNR Margin was the standard: 6dB, you would get an extra 5Mbps or so. Your line length is about 1.6Km.