Hi Buckers24,

Sorry to read of your problems. I work for Orange and may be able to help.

If you can email your landline number/broadband account number and best contact number to [email protected], I'll give you a ring to discuss.

So I can pick up your mail quickly, please add 'Jonathan Orange Response' in the first line.

Hope this helps

Jonathan
Orange Response Team

Your attenuation shows you are about 3.2 Km line length from exchange.

I see nothing amiss with your ping to bbc.co.uk; it's about the same as mine via Orange, except that the intermediate steps are "Timed out", whereas mine are all filled in.

Since writing the last message Orange have called me back and said that they would turn off Interleave, I heard it may help and see how I get on in the evenings. FINGERS CROSSED>