Has anyone on here had this problem? About 4 or 5 months ago, our Sky + box stopped downloading on-demand content (box sets etc). Sky said it was an issue with the box and talked us into taking Sky-Q. Since installation two weeks ago, we have had issues with not getting the on-demand services. Origin technical support recommended some router changes and a static IP address. We have had Sky engineers out to it twice and can now get on-demand but not Netflix (the Netflix account has been changed to Sky) and the voice activation on the remote control fails on both the main box and the mini. The router is the ASUS DSL N-16 and the Sky-Q box is hard wired to the router. Origin say they know of the issue but don’t have a fix yet. Sky say that some customers have replaced the router and that has solved the problem. Any advice would be welcome.
Edited by Howie54 (Fri 30-Oct-20 13:26:55)