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Standard User zelly
(newbie) Thu 21-Jan-21 16:18:10
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Speed loss


[link to this post]
 
For a year, my average TBB download speed has been around 60mbps
that's the tbbx1 figure on the thinkbroadband speedtest

Yesterday my TBB download speed crashed to around 9mbps
and it's still around that today
and I've been getting 4 second lag spikes in online games, making them unplayable

Does anyone know what could have caused this problem?
Standard User Banger
(eat-sleep-adslguide) Thu 21-Jan-21 16:20:21
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Re: Speed loss


[re: zelly] [link to this post]
 
Does the phone work?

Tim
talktalkbusiness.net & freenetname
TTB Router, Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test

Highest Sync: 79993/19661

BQM
Standard User zelly
(newbie) Thu 21-Jan-21 17:01:01
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Re: Speed loss


[re: Banger] [link to this post]
 
Yes but there's weird crackling noise I've never heard before


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Standard User Banger
(eat-sleep-adslguide) Thu 21-Jan-21 18:04:25
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Re: Speed loss


[re: zelly] [link to this post]
 
Report it to your Telephone provider as a voice fault. Dont mention broadband.

Tim
talktalkbusiness.net & freenetname
TTB Router, Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test

Highest Sync: 79993/19661

BQM
Standard User Zarjaz
(eat-sleep-adslguide) Thu 21-Jan-21 22:04:51
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Re: Speed loss


[re: Banger] [link to this post]
 
In reply to a post by Banger:
Report it to your Telephone provider as a voice fault. Dont mention broadband.

Nah .... things have changed. Report it to your broadband provider.

Standard User Michael_Chare
(fountain of knowledge) Fri 22-Jan-21 00:42:17
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Re: Speed loss


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
In reply to a post by Banger:
Report it to your Telephone provider as a voice fault. Dont mention broadband.

Nah .... things have changed. Report it to your broadband provider.

Faults like that are a good reason for having a single supplier of both services then you can mention both problems.

Michael Chare
Standard User zelly
(newbie) Fri 22-Jan-21 16:46:27
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Re: Speed loss *DELETED*


[re: Banger] [link to this post]
 
Post deleted by zelly

Edited by zelly (Fri 22-Jan-21 17:22:35)

Standard User zelly
(newbie) Fri 22-Jan-21 17:23:54
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Re: Speed loss


[re: Banger] [link to this post]
 
So something's changed

The noise, it was actually more of a popping noise than crackling, was still there this morning

But it disappeared an hour or two ago

I'm still getting bad lag in online games, but it isn't as bad as yesterday, maybe 1 or 2 seconds lag

Should I still call it a voice fault, or is it now a broadband only fault?

And what could have caused the popping sound on my landline?
Standard User Banger
(eat-sleep-adslguide) Fri 22-Jan-21 18:18:27
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Re: Speed loss


[re: zelly] [link to this post]
 
What is your speed like? What does the BT checker say about your speeds?

https://www.broadbandchecker.btwholesale.com/#/ADSL

Tim
talktalkbusiness.net & freenetname
TTB Router, Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test

Highest Sync: 79993/19661

BQM
Standard User zelly
(newbie) Fri 22-Jan-21 20:52:29
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Re: Speed loss


[re: Banger] [link to this post]
 
From earlier today
https://www.thinkbroadband.com/speedtest/16113160872...

A few hours later
https://www.thinkbroadband.com/speedtest/16113219905...

Just now
https://www.thinkbroadband.com/speedtest/16113483106...

From the BT speed page

Max Observed Downstream Speed 77.28
Max Observed Upstream Speed 20
Observed Date 2021-01-07

but that's an old date, the speedchecker hasn't updated in the last few days
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