When logged into the router on the screen at the bottom on the left, click on

thanks for the interest shown, i am now away on business in munich until the end of next week, i will print off all suggestions thus far and see where i go with them..i think it will also be a wise idea to get pipex to confirm the onscreen settings i have..but as they dont support routers they are not that pro-active.
sincere thanks again
andy