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Standard User deleted
(deleted) Mon 23-Apr-07 10:50:48
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Phone line sharing - name?


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Can someone please remind me of the correct name for the device used to share a single phone line between two houses (which will prevent BroadBand being installed)?

Would this show up on the line checker web site?
Standard User deleted
(deleted) Mon 23-Apr-07 11:29:09
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Re: Phone line sharing - name?


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Digital Access Carrier System (DACS).

I don't know.
Standard User deleted
(deleted) Mon 23-Apr-07 11:41:40
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Re: Phone line sharing - name?


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As John says, it's DACS and does show up on the site, I can't remember the exact wording, but it's something about incompatible device or equipment on the line.


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Standard User Gari
(experienced) Mon 23-Apr-07 11:52:34
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Re: Phone line sharing - name?


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They changed the wording of it recently :


Note: You will be able to receive a Broadband service but could experience a slightly longer product delivery time, typically within 10 days as your telephone line running from your premises will need to be changed to enable this (a process referred to as 'de-DACS'). In some rare instances BT may need to undertake significant engineering work to provide service that could further extend the product delivery time (up to around 40 days is possible, but rare). An estimated service delivery time will be provided to your Broadband Provider following a site survey.
Standard User deleted
(deleted) Mon 23-Apr-07 12:06:05
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Re: Phone line sharing - name?


[re: Gari] [link to this post]
 
Thanks, guys.

DACS isn't the problem, then.
Standard User Gari
(experienced) Mon 23-Apr-07 12:08:16
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Re: Phone line sharing - name?


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Is this the message you get? :

Note: Our Records indicate that you have a product or service supplied to this line that is currently incompatible with broadband. You will need to have the product or service ceased before broadband could be provided. If you are unclear about which product is causing this message to be returned we recommend If you place an order before the incompatible product or service has been ceased then the order will be rejected.

Standard User deleted
(deleted) Mon 23-Apr-07 12:13:47
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Re: Phone line sharing - name?


[re: Gari] [link to this post]
 
Thanks, Gari. Haven't seen that form of wording - at least it's a little more informative than it used to be.
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