Faulty Master socket

I am trying to eliminate problems with my internal wiring that are preventing me from getting the best out of my connection..

If I plug my router into the test socket into the NTE5 (i.e. after removing the bottom half of the face plate) my sync shoots up to 6512. On the extension which BT put in 2 yrs ago it drops to 3700 to 4300, which is after I put in an I-Plate. There are extension wires connected to the back of the faceplate including the bellwire to terminal 3.

The problem is that if I plug the router into the master socket (on outside of face plate), I get no connection at all. So, it seems to me that there is a fault with the faceplate itself which is causing some slow down. I have googled this problem, but have found no real answer.

Is it likely that this is my problem?

Many thanks.

Remove the bell wire and see if that improves your normal sync.

Thank you.

I thought the I-Plate effectively does the same thing as removing the ring wire. I will try removing the ring wire, but my concern at the moment is that the faceplate is not working properly as indicated by the fact that the front socket doesn't work.

In reply to a post by incubus:

Is it likely that this is my problem?

90%, yes.

I would suggest you buy a filtered faceplate and then connect your extensions to that, so that any interference they seem to be causing is removed/reduced.

ADSL Nation do one which would simply replace the seemingly faulty faceplate you have.

http://www.adslnation.com/products/xte2005.php

Matt

Edited by deleted (Tue 11-Aug-09 19:48:59)

Thanks Matt.

With the face plate you have recommended, this would mean my router being connected to the master socket which is in the garage. My PCs are upstairs and run off an extension. I guess I could run a long cat 5 cable.

The good thing about the faceplate i linked - you can hard wire additional filtered and non-filtered (for use with adsl) extensions.

So, if possible, simply connect a pair (if you have any space) to the non-filtered part for ADSL, and then connect all the voice lines to the filtered part.

Shouldn't take took long and I am sure you have some spare pairs on your extension cables.

Matt

Edited by deleted (Tue 11-Aug-09 20:15:32)

Yes, the I-Plate has the same effect as removing the ring wire.

I think we need to understand why the front master socket does not work - I'm wondering if there is some scale or dirt on the copper wire connections in either the male plug that goes into the test socket or the female master socket. Can you check these two sockets very carefully and clean/wipe out the connections with a mild solvent or WD40. Also worth double checking that the copper wires in the master socket are perfectly straight and parallel
i.e. not bent/damaged and short circuiting with another wire.

In reply to a post by JoeKidd:

Can you check these two sockets very carefully and clean/wipe out the connections with a mild solvent or WD40. Also worth double checking that the copper wires in the master socket are perfectly straight and parallel
i.e. not bent/damaged and short circuiting with another wire.

Thanks for the reply. I will do the above and report back.

Well I've checked the connections and they are straight, clean etc.

I have several options but think that I will probably get the filtered ADSL Nation faceplate and test this. If this improves the sync rate on the extension to approaching that at the test socket, then I'll stick with that.

If not, I'll move my router to the garage and plug this into the adsl filtered socket and run a long cat5 cable (probably 25m) up to the room where I use the PCs and connect this to a 4 port switch and then connect all three PCs to the switch. I guess this would give me the most reliable and fastest connection although it will involve drilling holes through walls and investing in a switch and external cat5 cable.

OK, connecting an ADSL nation faceplate would make sense as currently your BT test socket works well. It is still a puzzle why you cannot get the connection at the existing master socket.

You'll need a Krone type insertion tool to re-connect the extension wires from your existing BT faceplate to the ADSL nation faceplate.
Good luck !