The cause could be as a result of another line being commissioned or repaired, i can remember joking with the engineer he just said got to keep us busy somehow,lol

indeed, I remember robertos noticing his sync dropping so he went to his cabinet and found that every time the engineer even slightly touched the cables it caused a loss of sync. That is how sensitive and fragile things are.

Well what ever it is it's a pain in the a**

I have my upload back to full speed again but had to give it more juice. Using the -1db power instead of -2db power.

In reply to a post by Chrysalis:

I have suspected HR for months, even years. But cant get it investigated.....

They can be notoriously difficult to track down. I used to absolutely loathe intermittent electronic faults. They almost always generated customer animosity.

Thats one part of my connection that seems resilient never changes, i think if they did annex m i would not have issues getting the max sync or somewhere close to it ,here are some graphs of what the rx crc's do normally when no interference from shop RX Serious errored secondsRX corrected crc errorsRX uncorrected errored seconds the errors are set to 15min intervals

well I spoke to my BT guy, it seems another 50+ lines on my cabinet failed around the time my current issues started and people were pair swapped, he reckons I am one of them. I told him I noticed no real downtime before the recent noise issues started but obviously the change in attenuation indicates something has happened.

As soon as I report this to ukonline the first thing that will happen is my profile is reset and SRA gone. So this wont be chased up officially given now that ukonline is now my backup connection with a planned cease.

Edited by Chrysalis (Sat 26-Jun-10 11:47:24)

Not good,but if your line was to fail completely or develop a voice fault then possibly you may get another pair swap, and as a result the adsl could be better as a result?

just goes to show just how vulnerable the connection (line) we rent is ,if it isn't a hr fault then you get a bumbling bt or engineer swapping pairs in a cab at random,and fail to check if those other lines are adsl active or not Also they don't even tell you about, or ask you prior to that if your having any issues, with your line,

As far as my connection goes i have seen a improvement in throughput speeds during the daytime( shop open) and every now and then i do get my max speed, this is only once thew serious erroneous seconds stop being generated or there are very low in numbers , there is still the noise or whatever it is that will cause my downstream snr to drop from a static 4.0 DB to 3,9-2.8DB, this is as a direct result of the initial switch on of the lights in that shop, sometimes it will fully recover during the day(shop open) other times it wont, the packet loss levels have not been as high over the past week,and at times there has been none(from my PC to the exchange) but there is still some picked up by the tbbqm
Maybe something has been done by bt,or easynet? or it's just co incidental something that was used by the shop isn't being used now? but it's certainly performing better now than it has done in past months

Edited by tommy45 (Sat 26-Jun-10 11:59:55)

I have no doubt if voice failed the fault would be fixed, the difference between BT's attitude to voice and adsl faults is night and day.

Just before I joined ukonline my voice died very late on a friday, I reported it on saturday morning and a BT engineer showed up at my door on the sunday, was fixed within 30 minutes.

I keep hearing reports that btor work on weekends, but a while back when my line died,when i rang em to find out when bt where gonna fix it i was told probably would be the following week, as it was a bank holiday Tuesday would be the earliest , so i said why not saturday/sunday, i got told that or don't work sat/sun or bank holidays? but at the time that exchange down south was down the one that set on fire and then was flooded, but why that would affect the or services from the north west is a bit rich to say the least