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Standard User transco1
(newbie) Wed 25-Aug-10 00:03:35
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Broadband Speed Problems


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Please any ideas, my broadband only works when I lift the telephone off the hook. Then I get 5meg but if the phone is not being used the broadband speed crashes.

I have got filters on both phone sockets and have tried disconnecting the phones to no effect.
Standard User yarwell
(sensei) Wed 25-Aug-10 08:38:15
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Re: Broadband Speed Problems


[re: transco1] [link to this post]
 
report it to your ISP as broadband not working - call them on a mobile.

It's a line fault and needs Openreach to fix it.

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
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