In reply to a post by Elmlea:

Ah, no, I'm past the 10 day training period. It started at just below 4, but only managed to crack 4976 or something, and since then has meaned between that and 4500 whenever a reset's been required or happened by accident.

Who do I speak to to get set on a gaming profile? What's that going to do for me?

Ask Sky. It will uncap your line and lower your latency.

In reply to a post by Elmlea:

Can someone help me interpret that? I'm not sure what it's getting at when it says the SNRs vary by too much, or what I can do to try and sort that.

You should take your stats with only your router connected to the phone line, not the phone.

Probably all you will get - you could have a noisy line. Not necessarily from the exchange but picked up en-route.

Use RouterStats Lite to track your SNR over a 48 hour period. Then choose a time when the SNR is around 3dB above minimum which should give you enough for the line to hold. Those times will be early morning or late evening.

Without the phone it lifts my sync to 4743, and SNR to 7.0dB.

A quick look at Sky's page says they've set my line to 4.9Mbit/s, so I think ringing them to find out about uncapping it might be the best way to start!

In reply to a post by MHC:

Probably all you will get - you could have a noisy line. Not necessarily from the exchange but picked up en-route.

Use RouterStats Lite to track your SNR over a 48 hour period. Then choose a time when the SNR is around 3dB above minimum which should give you enough for the line to hold. Those times will be early morning or late evening.

Sorry, not quite sure what you mean. What's the minimum SNR; I presume I'm set to 6dB, so look for a time when it's running at 9dB? What do I do with this info?

In reply to a post by Elmlea:

Without the phone it lifts my sync to 4743, and SNR to 7.0dB.

Looks like you have wiring issues at home

Really? What makes you think that; I didn't think a teeny change with the phone removed would signify much?

In reply to a post by Elmlea:

Really? What makes you think that; I didn't think a teeny change with the phone removed would signify much?

It shouldn't change, to me the phone wiring is suspect.

How is the upstairs extension connected to the master - is there a plug, or is it hard wired?

It's hardwired; as in when I pop the faceplate off, there's a bunch of wires there linking to the socket upstairs. It's currently disconnected though.

I should point out that while it jumped from 4660 to 4700-odd there when I unplugged the phone, it's also managed to sync at 4900 with the phone connected before.

In reply to a post by Elmlea:

It's hardwired; as in when I pop the faceplate off, there's a bunch of wires there linking to the socket upstairs. It's currently disconnected though.

It's disconnected because the faceplate is off?

Sorry about the questions, a picture would be better.

BTW, I'm not saying the phone is the problem, it just demonstrates the symptoms.