In reply to a post by No_One:

In reply to a post by tommy45:

set up a think broadband quality meter and enable ping responses from your router, it will be interesting to see if there is lots of packet loss when this plasma tv is switched on,

Any idea how you enable ping response on a Netgear DG834G?

on mine it's in wan setup select "respond to ping on wan port "but i use dgteam firmware so menus maybe a little different failing that you can also ping your 1st hop after the router,using something like win mtr which is free, or pingplotter the pro is only a 30day trial, unless you want to buy it, or you have the ping command built into windows but with ping plotter it is easier to change the packet size and it gives some other related info too

Edited by tommy45 (Sat 09-Jul-11 16:17:29)

Thanks. got it all set up now. Not sure how I'm going to convince Panasonic that this is a fault etc

Here's the monitor. The loss at the start is when I had ping response turned off so ignore that

Edited by No_One (Sat 09-Jul-11 16:17:38)

In reply to a post by No_One:

Thanks. got it all set up now. Not sure how I'm going to convince Panasonic that this is a fault etc

Here's the monitor. The loss at the start is when I had ping response turned off so ignore that

thing is it's not an actual fault with the tv set itself, but a case of it possibly exceeding the allowed levels of electromagnetic interference when used ,most things are supposed to conform to a certain standard and it's the responsibility of the manufacturer to ensure that the equipment meets this , if it doesn't presumably they can be fined i don't know much on the in's & out's of the legislation,
IMO bt should be given powers to suspend disconnect customers who are responsible for the injection of emi into its telephony network when it has an impact on others nearby , if they fail to stop it happening after bt sfi have identified such and given the offending customer notice

It already works similar to this with the electricity companies , example if a buisness installs equipment that causes interference or disruption of power to others they will issue a notice that they fix the problem or stop use of the equipment that is causing it, if they refuse or fail to do this then they get disconnected simples, why should bet be any different

Edited by tommy45 (Sat 09-Jul-11 16:30:45)

In reply to a post by tommy45:

In reply to a post by No_One:

Thanks. got it all set up now. Not sure how I'm going to convince Panasonic that this is a fault etc

Here's the monitor. The loss at the start is when I had ping response turned off so ignore that

thing is it's not an actual fault with the tv set itself, but a case of it possibly exceeding the allowed levels of electromagnetic interference when used ,most things are supposed to conform to a certain standard and it's the responsibility of the manufacturer to ensure that the equipment meets this , if it doesn't presumably they can be fined i don't know much on the in's & out's of the legislation,
IMO bt should be given powers to suspend disconnect customers who are responsible for the injection of emi into its telephony network when it has an impact on others nearby , if they fail to stop it happening after bt sfi have identified such and given the offending customer notice

Why do I see myself having to sell this tv?

It also maybe having a detrimental effect on your neighbours adsl too

My neighbour has his Samsung TV close to his phone line. When he switches it on my noise margin drops from about 18db to 6db. So I get a permanent slow connection.

You could try using screened extension cable if you have any internal telephone extensions adsl nation i think sell it, just that some diy extension cable is naff it has to be twisted pair at least to block out any interference , as for connecting via wireless, if it's killing that there isn't really much that can be done about that apart from use wired only , modern day tech, you would think the more advanced it becomes the less unwanted side effects would occur , but it seems to be the opposite, the other thing that is said to kill your adsl signal is those powerline devices apparently they even can cause interference with aviation

Nah, the wifi side of things is fine. When the tv is on I can still log into the the wifi and load up the router configuration page. It's the ADSL side it's messing up. Could the tv be outputting within the specs, but the old router has insufficient shielding?

Is the phone line near the TV?

How short is the router phone cable?

The router connects to an extension about 2 feet from the tv. But when I connected the router into the master socket and turned the tv on, the effect was the same

In reply to a post by tehidyman:

It also maybe having a detrimental effect on your neighbours adsl too

My neighbour has his Samsung TV close to his phone line. When he switches it on my noise margin drops from about 18db to 6db. So I get a permanent slow connection.

Down my street there are lots of businesses mainly small shops, my connection since being ADSL2+ has suffered issues fluctuation in downstream SNR increased attenuation,also the odd disconnect too and packet loss and high error rates during the time it's affected, in the past the packet loss issues crippled my downstream throughput , more recently i have a new issue packet loss upto 40% at times , but things are mostly unaffected in that i can still download at max speed but only if i use more than a single stream(during periods of packet loss) and once i start downloading the loss stops dead the same happened it i upload too,
The most noticeable effect it has is watching i player HD is fine,where as normal will occasionally break up, causing the sound to repeat with a 2 second delay,lol

Edited by tommy45 (Sat 09-Jul-11 16:56:15)