In reply to a post by vivaciti:

I have also asked for a copy of the BT engineer notes to find out why one engineer could be bother to try to fix it and the other could not even be bothered to even spend any time on it.

I can't possibly comment on the first engineer, but I can say Trevor (who came on Monday) was an absolute star! He honestly went above and beyond trying to sort it, so all praise to him.

In reply to a post by Exinferis:

In reply to a post by vivaciti:

I have also asked for a copy of the BT engineer notes to find out why one engineer could be bother to try to fix it and the other could not even be bothered to even spend any time on it.

I can't possibly comment on the first engineer, but I can say Trevor (who came on Monday) was an absolute star! He honestly went above and beyond trying to sort it, so all praise to him.

Any news yet?

Edited by deleted (Fri 02-Dec-11 18:06:31)

Anything yet? Would appreciate a response of some kind from vivaciti; you did say you were looking into it last week.

Might help if you were to Reply to vivaciti's actual post and not to your own. That way he might get a notification email. Or PM him.

Right... Sorry, this forum is set up weirdly; it's not like the usual PHPBB boards I use. So I've just been replying to the last post all the time as that's what you do on normal forums. :?

In reply to a post by Exinferis:

Right... Sorry, this forum is set up weirdly; it's not like the usual PHPBB boards I use. So I've just been replying to the last post all the time as that's what you do on normal forums. :?

I would not say this is weird - you can have the unthreaded format if you wish but having the ability to view threaded topics and respond direct to a comment rather than add it at the end where it does not immediately show what you are referring makes TBB a much easier place to use and is almost unique in that.

The others are not normal - they are inferior.