Yep Sky was filtered.

I just added a Homehub 3 last night replacing the version 2 product. I've noticed a few things.

First latency type: interleaved has changed to latency type: fast. (I'm not sure if this is just the same thing with HH3 reporting it with different terminology?)

Noise margin has increased: Noise margin (Down/Up): 13.4 dB / 6.2 dB

And these errors:
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 444 / 32
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1243 / 7
Error Seconds (Local/Remote): 374 / 0

The errors increase steadily when the connection is being utilised quite heavily by streaming audio or video.

Connection time: 0 days, 09:50:34

Well the good news BT have told me they can do an "internal home move" to switch my broadband service to the better line - without having to enter into a new 18 month contract. I just have to cease my existing service with IDNET and they can take care of everything else, once ADSL has been removed from my second line.

I think this is the easiest option for me at this point.

I'm shocked at the result of getting good customer care out of BT. But it was the UK call centre this morning and not the outsourced scripted version.

Is the downstream connection speed still 8876kbps?