Nope

Did you get any timed out messages when you did the ping command?

If you didn't we need you to run a different command.

tracert www.google.com

Then paste the results here (you will have to right click the black window and choose the "Mark" option. Then highlight the text and press two keys together, ctrl and enter, this will copy it so it can be pasted here.

No timed out messages with ping.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jon>tracert www.google.com

Tracing route to www.google.com [74.125.132.104]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 28 ms 28 ms 27 ms losubs.subs.dsl1.th-lon.zen.net.uk [62.3.84.17]

3 28 ms 28 ms 31 ms ge-0-0-0-113.cr2.th-lon.zen.net.uk [62.3.84.181]

4 28 ms 79 ms 27 ms ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
5 28 ms 28 ms 28 ms 72.14.217.190
6 29 ms 27 ms 28 ms 209.85.240.63
7 51 ms 29 ms 29 ms 209.85.253.92
8 34 ms 50 ms 34 ms 66.249.95.173
9 34 ms 34 ms 34 ms 209.85.251.231
10 * * * Request timed out.
11 34 ms 34 ms 34 ms wb-in-f104.1e100.net [74.125.132.104]

Trace complete.

C:\Users\Jon>

That timeout near the end isn't denoting a problem, I get the same timeout there, its most likely a gateway thats not set to respond to these requests. I was more concerned with any timeouts within the ISPs network.

Nothing indicating any network issues there, I'd suggest running windows in safe mode with networking for 10 mins and see if you have the same issues.

Thanks for your help. I will see if it disappears over the next day or so. Hopefully it will.

Time for the football.

https://developers.google.com/speed/public-dns/docs/...

Details what to do to use different DNS servers, Google in this case

I see there are reports of DNS problems in the Zen forums http://forums.thinkbroadband.com/zen/t/4158507-mail-...

Edited by deleted (Wed 19-Sep-12 20:00:24)

It's been mentioned on Zen's own forum too:
http://forum.zensupport.co.uk/forums/thread/43454.aspx